Microsoft Cloud System Engineer

Microsoft Cloud System Engineer

DUE TO THE NATURE OF THE WORK, APPLICANTS MUST HOLD AN ACTIVE AGSVA NV1 CLEARANCE.

About the company:
An end-to-end technical services business focused on helping customers to achieve and maintain digital currency to stay competitive in an ever-evolving market. From digital transformation through to complete technical delivery and ongoing managed support, our client has been working with customers across a range of industries for over 12 years to understand where they are on their digital journey, where they need to be and then help them get there.

About the role:
As an Infrastructure Engineer, you will play a crucial role in optimizing, enhancing, and maintaining the infrastructure to ensure a reliable, secure, and high-performance environment for our clients.

Role responsibilities:

• Provide Level 3 technical support to resolve complex issues related to Microsoft cloud technologies.
• Collaborate with cross-functional teams to troubleshoot and optimize cloud infrastructure performance.
• Maintain and enhance the security, availability, and performance of cloud environments.
• Assist in designing, configuring, and implementing cloud solutions based on Microsoft technologies.
• Analyse and troubleshoot technical issues on client's software and platform
• Identify potential risks, communicate them effectively, and devise strategies to mitigate them for both the team and clients.
• Support the management and successful rollout of new technologies/services throughout our client base

• At least 5-8 years of Application/Desktop Support experience
• Strong background in Microsoft 365 technologies (Intune, AAD, Defender, SharePoint, Teams).
• Proficiency in delivering desktop IT services including support, scripting, patching, automation, policy, security etc.
• Strong understanding of cloud infrastructure and architecture.
• Knowledge of networking, security, and virtualization technologies.
• Excellent communication and interpersonal skills to interact effectively with end-users and cross-functional teams.

• Work with some of the brightest and best minds in Australia
• Come to work at the globally recognised Lot Fourteen, a shared space of innovation, culture and arts
• Have the opportunity to be a mentor to future talent and develop our leaders of tomorrow
• Financial support and additional time off to complete professional development activities"