As a Mobile Case Manager, you will provide high quality intervention to injured workers and employers through personalised face-to-face assistance. This role will enable you to facilitate effective workplace based co-ordination of a timely and safe return to work that benefits an injured worker's recovery and helps employers manage their worker's compensation obligations.
This will be a permanent, full-time position based in the Bathurst/Orange region that is fully remote, with the occasional travel to our Sydney CBD or Parramatta Offices.
YOUR RESPONSIBILITIES
- Deliver personalised face-to-face assistance to workers and employers
- Provide workers' compensation advice to stakeholders such as workers employers and providers
- Conduct community visits inclusive of but not limited to work sites or medical clinics
- Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
- Consult with Providers, Employers and Return to Work Specialists where required
ABOUT YOU
- Strong Rehabilitation / Return to Work knowledge and experience is ideal
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science) is desirable
- Allied Health background is desirable - understanding of medical terminology and injury recovery timeframes
- Knowledge of the NSW workers' compensation legislation and regulations
- Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
- Excellent attention to detail, organisational skills, written and verbal proficiency
- Own vehicle with a 5 star ANCAP rating, insurance & current unrestricted NSW Drivers License