Address
SalaryAbout John Holland
At John Holland, our purpose is simple - we transform lives with everything we do.
We've always known that infrastructure is about people - our customers, our employees, and the communities in which we work every day.
That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.
Be part of the team that's up for the challenge of transforming lives for good.
About the Role
We are seeking a dedicated and detail-oriented Mobility Coordinator to join our QTMP Team in Hervey Bay. The successful candidate will be responsible for overseeing and delivering the entire project team and workforce logistics demands, including the direct interface with the Construction Camp operation, management of travel bookings, coordinating short and long term accommodation requirements, providing relocation assistance to employees, and offering ad-hoc administrative support to the Project Managers.
Key Responsibilities
- Coordinate and manage all aspects of staff mobility for the Project, including flights, ground transportation, and itinerary planning.
- Oversee the accommodation needs of the project, including camp reservations, room assignments, and related logistics.
- Provide comprehensive support to employees who are relocating, assisting with moving logistics, sourcing suitable long-term housing, and adjusting to the new environment.
- Provide timely and accurate administrative support to Project Managers, including document reviews, preparation, data entry, and meeting coordination.
- Maintain organized records of all travel, accommodation, and relocation arrangements, ensuring that all details are accurate and up to date.
- Liaise with travel agencies, accommodation providers, and relocation services to ensure smooth operations and cost-effective solutions.
- Address and resolve any travel, accommodation, or relocation issues that may arise, providing excellent customer service to team members.
- Assist with the development and implementation of travel and relocation policies and procedures to improve efficiency.
- Provide succinct communication to project manager, commercial team, subcontract representatives, client and external vendors as required
- Perform all duties in accordance with JH policies, processes, reporting, systems and procedures
- Respond to and address governance items in relation to the staff and workforce accommodation matters.
- Proven experience in a similar role, ideally within the construction or related industry, with experience in providing relocation assistance.
- Strong Communicator: Able to convey information clearly and effectively to a diverse range of people, both verbally and in writing.
- Organized: Exhibits excellent organizational skills, with the ability to prioritize tasks and manage time effectively to meet deadlines.
- Proficient in the use of technology for travel and accommodation bookings, as well as general office software.
- Excellent problem-solving abilities and customer service skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Sound experience in the development and application of process and procedures, with a demonstrated performance of optimisation.
Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.
We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.
What's in it for you
We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.
We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.
We offer:
Competitive remuneration with salary continuance, and salary sacrifice options.
Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.
Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.
Learning and development opportunities where you'll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.
Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong - that's why we're working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We've also got active employee resource groups that support our commitments including those around gender equality and reconciliation.
Flexible working that works for you as we know flexibility means different things to different people. Whether it's flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we're committed to helping our people work flexibly.
