AddressAbout Furnware Group
Furnware Group empowers cabinet makers and interior designers to deliver award winning interiors. We design and manufacture the latest, most innovative products, and they are all backed by our distinct lifetime warranty, satisfaction promise and guaranteed on time delivery
We live the Furnware Way, an agile, inspired & empowered team striving towards a common goal: make our customers' business better.
Key Roles & Responsibilities
- Attend to customers and support them throughout their visit to the Momo Showroom.
- Maximise sales opportunities while delivering exceptional customer service.
- Where appropriate, maintain an acceptable condition of Momo’s Showroom
- Communicate internally and externally to facilitate the development of a profitable business and sustainable relationships
- Offer exceptional product knowledge and solutions to meet customers needs.
- Follow up with customers post-visit to ensure satisfaction and address any concerns.
- Handle administrative tasks including maintaining customer records and sales administrative work.
- Complete follow-up calls, communications and campaigns as needed.
Other Activities
- At times you may be required to support Momo events which can be held outside of general business hours. These would be planned in advance.
- Interstate travel may be required for events (these would be planned in advance)
- Daily hours will be determined based on when showroom trading hours will be (TBC)
- Where required and based on capacity, support in Customer Service & Business Development activities
Knowledge & Skills
- Well-developed inter-personal skills.
- Adept negotiation skills.
- Solid organisation skills.
- Ability to work well with others.
- Problem solving and time management skills.
- Effective verbal, presentation and listening communications skills.
- Effective written communications skills.
- Solid office management skills
- Interior Design background beneficial
