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Form of workJoin our Passionate Customer Service Team!
Contribute to Making Dreams Come True in a Dynamic International Company
· Competitive pay
· Casual/Flexible hours
· Multiple positions available for immediate start
Are you ready to launch your career in the fast-paced world of financial services?
Are you a Customer Service superstar? Maybe you work in Hospitality or Retail and are looking to make a change to an office environment?
We're seeking talented individuals like you to join our Contact Centre at First Mortgage Services. In this role, you'll provide exceptional Customer Service by assisting clients with their mortgage file status, home loan settlements, and discharges. Make a difference in people's lives as they move into their dream homes.
Role Highlights:
Career Launchpad – kickstart your journey in the financial services industry with comprehensive training and development opportunities
Customer First – delight our customers by providing excellent assistances with their mortgage file status, home loan settlements and discharges.
Make a Difference – make a difference in people’s lives as they move into their dream homes!
Team Collaboration – work alongside a supportive team.
Learning Opportunities – gain valuable knowledge about financial products, services and industry regulations.
Why join us?
Embark on a journey that promises personal and professional growth. We believe in nurturing talent and providing a platform for you to join. With a focus on Customer Service, innovation and collaboration, you’ll be part of a team that values your input and celebrates your achievements!
It’s a brilliant opportunity to learn new skills and start (or continue) your career in finance. With pathways to Operations, Innovations, Technology and more!
· Fun, energetic, and dynamic work environment
· $34.58 ph (incl of casual loading)
· Monday to Friday schedule (weekends off!)
· Great opportunity to work at the foot of the blue mountains
· This is a great opportunity out west, close to home.
· Flexible shifts between 8:30 am and 8 pm
· Great team culture, celebrating milestones and achievements
· Recognition and reward program
· Staff benefits, including discounted health insurance and annual flu vaccinations
· Professional development opportunities with paid study leave
About You:
· Previous Customer Service experience OR a passion for putting customers first
· Excellent verbal and written communication skills
· Strong problem solving abilities
· Passionate
· Eagerness to learn and adapt in a dynamic environment
· Positive attitude and proactive work approach
· Exceptional attention to detail
About Us:
First Mortgage Services Pty Limited and First American Title Insurance, part of the FORTUNE 500® company First American Financial Corporation, provide property risk insurance and premier mortgage processing services. With a history dating back to 1889, we are trusted and experienced in delivering efficient outcomes for our clients.
Our Vision:
To provide the best customer experience through an engaged workforce committed to innovation, collaboration, and enduring relationships.
If you're ready for an exciting opportunity and a great match for our team, apply now! Don't wait, as applications will close once a suitable candidate is identified.
If you’re ready to take the first step toward a rewarding career in financial services, apply now and become a Customer Service Superstar with us!
If this sounds like you, apply now!
Please Note: A criminal and credit background check (including bankruptcy and debt consolidation checks) is required upon the successful appointment of the selected candidate(s).
