Motor Claims Consultant

• Located South Sunshine Coast - free parking!
• Full time contract - multiple opportunities available
• Gain experience with one of Queensland's leading insurers!

About the company:

Make a difference to Queenslanders' lives and be supported by a fantastic organisation. Join a company who continues to deliver more benefits to their members and empower members by making insurance more understandable, customer focused and investing for a better future.

About the role:

Our team are currently pipelining and shortlisting Claims Consultants for full-time customer service call centre opportunities. In this role you will be responsible for taking inbound high volume calls whilst providing exceptional first point of contact and customer service in relation to members needing to lodge a motor claim during upcoming weather events.

This is an excellent opportunity for someone with previous customer service experience or if you are wanting to gain experience with one of Queensland's leading insurance companies.

Your skills & experience:

• Previous customer service experience from retail, hospitality, debt collection, banking etc (call centre experience or exposure to fast paced environment is highly desirable)
• Excellent written & verbal communication skills
• Problem-solving skills whilst working under pressure
• Ability to show empathy, be resilient & highly adaptable
• Passion for servicing customers & understanding their needs

What's in it for you?

• Competitive hourly rate & employee benefits
• 6 month contract with potential for extension
• Comprehensive training & development
• Monday - Friday roster 7am-7pm (weekends on rotation)

We are currently pipelining for this role, to express your interest for this contract opportunity please apply and one of our team members will be in contact - background checks will be required.

For a confidential discussion about this or any other business support opportunities in Queensland feel free to contact me directly **********@randstad.com.au or www.linkedin.com/in/ebonywall/ with your updated CV or call 0419 612 ***.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.