AddressKonica Minolta is innovative, robust, and continually evolving. From printing, scanning, and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity, and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About the role
We have an exciting opportunity for a passionate and driven National ManagerBusiness Process Transformation to join our team! Reporting to the General Manager, Technology, this role manages a small team and oversees all aspects of Konica Minolta Australia’s national process improvement initiatives, user acceptance testing and training for system enhancements. You will also be a driver of user adoption, working closely with subject matter experts, process owners and key stakeholders to identify, analyse and document business requirements and process.
Key Responsibilities
- Develop and implement business plans and roadmap for the national Business Process Transformation function to support organisational priorities and meet customer needs.
- Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Meeting with end users to gather and analyse the end user system requirements.
- Analyse workflow and to map out the existing process and identify any potential risks.
- Develop functional specifications to articulate the desired outcome of the system development and enhancement.
- Manage user acceptance test and ensure the smooth delivery of the system enhancement and provide system training if necessary.
- Create user stories, test cases and test scenarios.
- Write procedures, technical documents and training material.
- Work with Developers and external vendors to provide effective solutions.
- Lead national Business Process Transformation team, with a people-driven approach overseeing the day-to-day allocation of work and projects to ensure that appropriate support is provided, and team effectiveness is maintained.
- Coach, guide and lead reports to achieve their KPIs and develop their skills and capabilities.
Who are we looking for?
- Tertiary Qualification (Computer Science, Information Science, Management Information Systems, or Business Administration)
- Demonstrated stakeholder engagement skills with the ability to facilitate operational and technical discussions.
- Strong analytical and problem-solving skills.
- Demonstrated experience in a similar role or a related field, preferably in the print/hardware industry.
- Demonstrated experience in developing and implementing business and process improvement initiatives to drive operational excellence.
- Strong leadership skills with the ability to inspire and motivate cross-functional teams to achieve organizational goals.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate and communicate with internal and external stakeholders.
- Proficiency in using collaboration and documentation tools: (Jira, Confluence (or similar), Monday.com or similar, and other Microsoft applications i.e., PowerPoint, Excel, Word, and Visio)
- Ability to adapt to a fast-paced and dynamic work environment.
As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.
Benefits
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.
If you are requiring any adjustments/assistance during the recruitment process, please reach out to *******@konicaminolta.com.au
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and Personal Growth. Every day at Konica Minolta is an opportunity to share your ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
