National Participation Coordinator

About Golf Australia:

Australian Golf is experiencing unprecedented growth and embarking upon an exciting journey of change. Golf Australia is central to this as the governing body for golf in Australia.

Our purpose is to have “more Australians playing more golf”, and our philosophy is that “all golf is golf, and all of us can be golfers”.

Australian Golf has a new strategy that positions golf as “a sport for life and fun for all”. Whether you are a member of a golf club, a round player playing social golf, a ball hitter at a driving range, a mini golfer playing with family and friends, or even one of the 5.8 million Australians who have said that they want to play but are not yet participating, Golf Australia would like to hear from you.

As the governing body for Golf in Australia, our key responsibilities are to encourage participation across the sport whilst supporting the health of all places to play around the country. Working alongside key industry partners such as the PGA of Australia and the WPGA Tour, Golf Australia helps provide player pathways through the events at club and state level, through to the Australian Open. In addition, we support the high-performance program developing talent through to the professional stage.

About the Role:

Reporting to the National Program Manager - MyGolf, the National Participation Coordinator will be primarily responsible for administration across all National Participation programs including MyGolf, Get Into Golf, and MyGolf Schools.

This role will bring new exciting challenges every day, with no two days being the same! You will be working closely with, and be a friendly face to a range of internal and external stakeholders, as a part of Golf Australia’s participation team.

The role will include a variety of tasks including communications with stakeholders, marketing, data, reporting, customer service, and accounts. You will also assist in the delivery of major projects that will support the growth of golf’s national programs in inclusive and diverse communities.

Australian Golf Values:

We are committed to creating a culture that enables our employees to thrive and our Australian Golf Values are at the top of mind in everything we do:

- We Welcome Everyone

- We are Connected

- We are Courageous

- We Bring our Best

Key Responsibilities and Accountabilities:

Specific areas of responsibility include:

• Communications with stakeholders – Working alongside the National Participation team to maintain relationships with various groups of internal and external stakeholders.

• Marketing – Assist in the delivery and execution of marketing strategies across our National Participation programs.

• Data and Report– Analyse and provide insights to the participation trends of our National Participation programs.

• Customer service – Provide customer service to various stakeholders including program participants/parents, clubs and facilities, PGA professionals, community instructors and schools in a timely and accurate manner.

• Accounts – Assist in monitoring payments and invoicing.

• Assist with wider participation team as directed on the roll-out of projects, national tournaments, and the delivery of program initiatives at schools and clubs.

Key Requirements

The ideal candidate will possess excellent organisational skills to deliver amazing customer experiences. In addition, you will have:

• Completion of a relevant tertiary qualification is preferred.

• Experience engaging with external stakeholders to drive participation and program outcomes.

• Strong task prioritisation ability and well-developed administrative, organisational, and time management skills with an exceptional attention to detail.

• Well-developed written and interpersonal communication skills with ability to liaise with a diverse range of people, both internally and externally.

• Excellent knowledge of Word, PowerPoint, Excel and Outlook.

• Passion for sport (golf experience not required).

What we are looking for:

We are looking for a National Participation Coordinator to join Golf Australia and be the driving force behind our National Participation programs, engaging with schools, children, and adults nationwide.

We support Equal Opportunity practices and welcome applications from all individuals passionate about delivering exceptional customer experiences.

What you will get in return:

- A fantastic opportunity to work in a global sport.

- A supportive culture that is flexible and inclusive for all individuals to thrive.

- Learning & development opportunities available.

How to Apply:

Please submit your resume and a cover letter via Seek aligning your skills and experience as outlined above.

Note: To be considered for this opportunity you must have:

• Valid Australian working rights;

• Valid WWCC or the ability to apply prior to employment commencement

Please apply via Seek link. Enquiries can be sent to Ashlee Clark (National Program Manager - MyGolf) via email: ashlee.clark@golf.org.au

Applications close 5pm 20 March 2024.