AddressNDIS Billing & Debt Recovery Officer - Patient Accounts
Full-time Permanent
Closes: 01 March 2024
Classification: Administrative Services Officer Class 4
Salary: $80,535 - $86,909 plus superannuation
Position No: 64197 - 02FXU
Directorate: Canberra Health Services
Advertised (Gazettal date): 15 February 2024
Contact Officer: Sarah Farrelly on Sarah.Farrelly@act.gov.au or (02) 5124 6922
What can we offer you:
- City living without the traffic - click here to see why you should live in Canberra.
- Competitive pay rates and excellent working conditions within a tertiary hospital.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- 11.5% Superannuation.
- Reimbursement of relocation expenses for interstate candidates (subject to review and approval).
About the Role: This position will provide high-level support to the Patient Accounts, Patient Billing and Debt Recovery team focussing on the National Disability Insurance Scheme (NDIS) and be required to have a high level of skills in time management, data integrity, customer focused communication and the ability to work independently and as part of a team to resolve debt owed to the CHS Directorate.
The successful applicant will be required to communicate, negotiate, and liaise with a range of internal and external stakeholders including, but not limited to patients, plan managers, National Disability Insurance Agency (NDIA), outpatient clinics and debtors. They will also be required to screen incoming phone calls and correspondence, support the revenue data team, provide Debt Recovery and invoicing functions, and provide administration assistance as necessary. Applicants will need to be enthusiastic and have excellent interpersonal skills, have a strong understanding or willingness to learn how to process NDIS billing in a public health environment and have experience in the use of hospital-based IT system such as the Digital Health Record (DHR).
For more information regarding the position of click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
- Undergo a pre-employment National Police Check.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
For more information on this position and how to apply "click here"
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
Canberra Hospital Expansion Project - CHS is constructing a new critical services building called 'Building 5' which is a 44,000sqm nine storey building specifically designed to deliver state-of-the-art acute clinical services at the Canberra Hospital. Building 5 is the largest healthcare infrastructure project undertaken in the Territory's history and it represents the largest clinical and operational change program to ever be implemented by Canberra Health Services. Building 5 integrates with a number of existing buildings at the Campus including Building 1 and Building 2, to facilitate a seamless public thoroughfare, patient transportation and back-of-house logistics distribution.
North Canberra Hospital - As of 3 July 2023 Calvary Public Hospital Bruce transitioned to CHS and became North Canberra Hospital. The transition will deliver a health system networked under one provider and will provide increased workforce opportunities for staff at both CHS sites. The ACT Government will be building a new northside hospital on the existing hospital campus in Bruce to meet the growing health care needs of our community, with construction to commence mid-decade providing more beds, increased services, and increased career opportunities.
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