Address
Form of work Do you want to work with a leading purpose driven, community-based organisation?
Access Community Services part of the SSI Group’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
The introduction of the National Disability Insurance Scheme (NDIS) marks a significant change in how disability services are funded and how service in provided to the NDIS participant.
The Support Coordinator is responsible for connecting people with a National Disability Insurance Scheme (NDIS) Plan to access a range of supports which align with the support items in their NDIS plan and that suit their individual needs, across one or more providers.
As a Support Coordinator, you will provide varying levels of coordination and transition support for ages 0 to 65 years old. As well as considering individual’s circumstances and level of complexity. Participants will be matched with community based and/or mainstream programs to fulfil their individual needs whilst receiving continuous support and assistance. It is essential you have experience in this sector to provide the support necessary.
The Support Coordinator’s duties may vary depending on the specific needs of the customer and the goals outlined in their NDIS plan. Common day to day duties of position may include (but not limited to) assisting the participant to:
To work under general direction from senior manager however able to exercise initiative and judgment where practices and direction are not clearly defined by the NDIS or Harmony Place Practice Manual.
Present possible support options available to the participants allowing them to exercise choice and control.
Negotiate services to be provided and their prices
Develop service agreements and create service bookings with preferred providers
Arrange for any assessments required to determine the nature and type of funding required
Determine the budget for each support type and advise any relevant plan manager of the breakdown of funds
Liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
Liaise with NDIS support workers at times to provide direction of tasks that need to be completed on shift to support in achieving an individual goal or health outcome
Support the participant to link with mainstream or community services (i.e. housing, education, transport, health) along with hosting stakeholder meetings with external service providers to coordinate the most suitable care for the participants.
To assist in the development action plans in the coordination of the supports. This can include developing a set priorities, plan and organise supports to best meet the participants needs.
Assess and manage risk in line with organisational policies and procedures.
About You
Passionate about the NDIS sector and assisting clients to access services suited to their needs
Farsi, Dari or Hazaragi speaking would be an advantage.
A diploma or tertiary qualification or degree in Human Services, Social Work or related disciplines
Demonstrated strong time management skills including prioritization of competing tasks
Demonstrate understanding of the challenges faced by people with a lived experience of severe and persistent mental health issues and/or other disabilities
Current Queensland driver’s license.
A Paid Blue card or the ability to obtain one is essential
NDIS National Screening Check
Rights to work in Australia
About Us
Access Community Services Ltd (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
Access to in-house training and learning opportunities for professional development and growth.
Access to our inhouse wellbeing programs
Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.
Applications close Monday 22 August 2022
Should you require further information about the role please contact talent@ssi.org.au
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.
Should you require adjustments please email us at talent@ssi.org.au or call Nicola on 0421 646498.
