Support Coordinator

St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a direct result of the quality of the services we provide. Our significant experience in service delivery is reflected through 40 years of providing quality services and maintaining the highest of standards for our clients.

Role Summary

The role of Support Coordinator is centered around supporting clients to understand and implement the funded supports in their NDIS plans, as well as linking them to appropriate services. You will work in collaboration with clients and their families/representatives to build up their capacity to manage the supports within their NDIS plan. In doing so, you are tasked with going above and beyond to support your clients in reaching their goals and pursuing their dreams.

Responsibilities and Duties

The Support Coordinator role involves supporting clients to understand and implement the funded supports in their NDIS plans and linking them to appropriate services.

Key Duties Include:

• Accepting and following up referrals for NDIS Support Coordination
• Source and manage referrals to expand Support Coordination services
• Working in collaboration with clients and their families/representatives to build their capacity to manage the supports within their NDIS plan
• Working effectively within the NDIS funding framework and terms of business
• Directing appropriate responses in circumstances where a clients requirements have changed or escalated
• Collaborating and liaising with internal and external stakeholders as required

Skills, Attributes and Experience

Our ideal candidates will have previous experience in case management or support coordination within the Disability sector and be familiar with working within the NDIS framework and terms of business. Tertiary qualifications in a relevant humanities field are desirable. However, your capacity to practice kindness and empathy, your communication skills and your ability to work autonomously within a closely connected but physically distanced team will be more important than qualifications.

Key Criteria Includes:

• Previous experience working within a support coordination capacity within the NDIS framework
• The people skills to grow and maintain lasting professional relationships
• The ability to bring ingenuity and creativity to solving problems
• The drive to self-motivate and push yourself to deliver for your clients
• Valid driver's licence and a reliable vehicle
• Full working rights

St Jude's NDIS are proud to be an equal opportunity employer. If the above opportunity is one that excites and encourages you, we would welcome and encourage your application. If your application is selected for progression then we will be in touch to discuss it with you soon.