Network Engineer, IT Networks/Infrastructure

• Information Technology Services - IT Infrastructure operations
• Broaden your career with one of QLD's largest employers
• Develop your technical and project expertise while gaining exposure to a high-speed campus network and a number of cutting-edge technologies.
• Opportunity to participate in other functions in the overall infrastructure services group.
• Based at our vibrant St Lucia campus

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• On campus childcare options
• Cheap parking (from just $5.75 a day)
• Salary packaging options

The Network Engineer will focus on providing Network Engineering, technical and software support for telecommunications and data communications systems. Some project management, specification and budgetary planning are also required. The position will frequently be a major link between ITS and the client and must therefore provide good communication to ensure customer satisfaction.

Working within the Infrastructure Operations team, you will be responsible for the day-to-day function of secure and highly available networks, computing platforms, servers, storage and, as well as assisting with IT change and implementation projects as part of continuous improvement to UQ's IT services.

Key responsibilities will include:

• Promote Cyber Security: Ensure compliance with the university's Cyber Security Policy and procedures.
• Network Infrastructure: Implement, install, and maintain network systems.
• IT Support and Maintenance: Diagnose and resolve complex issues and provide phone and email support to clients.
• Project Management: Design, develop, and coordinate network projects, and contribute to network infrastructure design.
• Research and Reporting: Investigate and report on new equipment and systems.
• Policy Adherence: Follow university policies, including occupational health and safety, and participate in an after-hours on-call rotation.

This is a full-time, continuing (permanent) position.

At HEW level 6, the full-time equivalent base salary will be in the range $88,099 - $103,076 plus a generous super allowance of up to 17%. The total FTE package will be up to $94,512 - $110,579 annually. As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.

Essential

• Qualifications and training equivalent to an undergraduate degree in electrical, electronic or computer engineering (or equivalent); or an equivalent combination of experience and/or education/training.
• Skills in analysis, design, development, and maintenance of contemporary communications infrastructure. Specific knowledge in any of the following areas will be highly regarded: network accounting, network security, IP Telephony, server farm networking, Internet links and BGP, disaster recovery planning, MPLS, Wireless LAN technologies, Software defined Networking (e.g. Cisco ACI and VMWare NSX).
• Experience scripting in Python, NodeJS, PHP or other relevant programming languages to achieve automation.
• Good interpersonal, written, and oral communication skills with the demonstrated ability to interact effectively with clients.
• Demonstrated ability to organise own time and approach tasks methodically with a clear attention to detail.

Desirable

• Exposure to other areas of IT infrastructure namely, Compute, Storage, Firewalls and Public Cloud Services.
• Relevant industry certifications, in particular CCNA and CCNP.
• Exposure to a quality management framework/certification system such as ITIL.
• Exposure to a formal service management or project management methodology.
• Self-motivated and able to work proactively to objectives with limited guidance - either alone or as a member of a small team.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

For more information about this opportunity, please contact Mr Scott Dukeson, Senior Manager, Infrastructure Build and Delivery via *********@uq.edu.au. For application queries, please contact ******@uq.edu.au stating the job reference number (below) in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, people with a disability, or age. Accessibility requirements and/or adjustments can be directed to ******@uq.edu.au.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close 4 June 2024 at 11.00pm AEST (Job Reference Number - R-28189).