Network Engineers - Network Operations Team (Band 6 & Band 7)

Did you know?
The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.
We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra mandatory leave rest days per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services - with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

The key duties of the position include
What is the role?
Applications are sought from suitably qualified applicants wishing to be considered for the role of Network Engineers - Network Operations Team (Band 6 & Band 7).
Chief Information Officer Branch (CIO) provides critical ICT infrastructure and services to AFP members in support of Policing for a safer Australia. The Network Operations team is responsible for the design, provision, and support of secure and robust AFP network connectivity both in Australia and in overseas post locations.
This is an exciting opportunity to join a multi-disciplined team in a dynamic mixed technology environment. The successful applicant will enjoy exposure to a wide variety of technologies including WAN, LAN and wireless, data Centre networks, Internet gateway and DMZ, load balancing and software defined networks. Some roles include an out-of-hours technical response and the opportunity for domestic and international travel.
You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.
What will you do?
Network Engineers and Senior Network Engineers will work under the broad direction of the Network Operations Team Leader to deliver all team responsibilities.
Key tasks and duties are:

• Sustain, enhance and manage critical infrastructure in LAN/WAN, cloud, internet and data communications network environments.
• Diagnose and resolve problems quickly and be able to communicate outcomes with technical users.
• Perform troubleshooting and incident response, with root cause identification and timely resolution of network problems.
• Plan and complete routine preventative maintenance and upgrade of network infrastructure.
• Proactive monitoring and analysis to enhance stability and availability of the network.
• Willingness to learn new technologies and work responsively in a team environment.

In addition to the above, Senior Network Engineers (Band 7) will also:

• Assist in identifying trends and support continuous service improvement to the benefit of the AFP.
• Assist in the contribution to network design, strategic and technical direction, advice and planning.
• Mentor and develop the technical capability of colleagues within the Network Operations team.