Network Interface Coordinator

You want to play a part in making NSW a better place to work, live and travel.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
In this role, you'll:
Join TfNSW within the Regional Outer Metropolitan Division on a fixed term opportunity until 30/11/2025, with the potential to extend. The remuneration package is USS9 which is ($124k to $134k + Super + Flex Leave & Leave Loading).
Optimise the customer experience and ensure safe, efficient and reliable journeys by contributing to the operational management of the transport network in regional and outer metropolitan NSW.
Work closely with various delivery partners to manage road user experience throughout planned events and works - It's an important role which helps with the management of the network and the impact of works or events on the community in the region.
Be the central source of contact when anyone seeks to interrupt road space and will focus on planned works primarily.
Support branch activities including planned access, special events and seasonal operations that impact customers' journeys on the state road network and is done in close collaboration with project delivery partners.
Based out of Grafton and/or Northern NSW, this role is hybrid but both office and site visits will be regularly required.
About you
Demonstrated experience in transport network operations management, including management of major and/or minor works, managing risks and issues associated with access and mobility on the network.
Demonstrated ability to apply project management and business principles in the allocated tasks to achieve effective customer-focused outcomes.
The role requires security and criminal clearance prior to appointment.
Relevant tertiary qualification and/or demonstrated relevant experience in transport network planning and/or management and operations.
Possess a current motor vehicle driver's license.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit .
We offer a wide range of , like our award-winning flexible and hybrid work options.
Regional candidates are encouraged to apply. This is a role designed for people living in NSW's regions or further away from the role's listed home base. It combines virtual work with in-person days at your team's home base.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm Wednesday 17th January 2024.
For more information about this role, please contact NICHOLAS.BRADY@TRANSPORT.NSW.GOV.AU.
People living with disability are supported throughout the recruitment process and at work. Visit for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
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