AddressCompany Description
Our Hotel
At AccorHotels, we are passionate about ensuring our guests and colleagues feel welcome and valued and take every opportunity to create an unforgettable experience.
Novotel Perth Langley is located within the Perth CBD, with sensational views of the Swan River. Offering 256 well-appointed hotel rooms and suites, multiple food and beverage venues and six conference rooms.
- Addressing any guest requests, and any guest complaints.
- Answering guests queries in a timely and efficient manner.
- Ensuring accuracy & attention to detail with all cash and credit transactions.
- Managing the night audit process including correctly posting the hotel's revenue, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.
- Checking guests in and out.
Qualifications
- Previous experience using Opera Cloud
- Excellent communication, interpersonal and time management skills.
- A friendly and outgoing personality.
- Excellent grooming and presentation standards.
- Strong analytical skills with a high level of computer literacy.
- Have a good knowledge of security and emergency procedures and manage the instigation of these if required to do so.
Additional Information
In addition to the opportunity to grow and develop your career potential, we provide duty meals and discounts in over 100 countries with AccorHotels and our partners.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
What you will enjoy
- Work Your Way - We adjust to your lifestyle and meet you where you are
- Learn Your Way - Personal development plans and career progression
- Incredible staff discounts across all Accor properties and restaurants (worldwide!)
- Gain amazing exposure working with a leader in the industry
- Career progression and diversification will be a dream with the hundreds of properties in our portfolio
