NSW Sales Team Leader

THE ROLE
This is a full-time position located in Sydney CBD, within our Wilson Parking business unit. You will have access to free parking and the opportunity to build and develop a meaningful long-term career within the Wilson Group.
The Sales Team Leader plays a crucial role in leading, motivating, and driving the Sales Team's performance towards achieving targets and meeting the business objectives from time to time. They are responsible for providing guidance, support, and coaching to Sales Team members, fostering a positive and collaborative team environment, and implementing strategies to enhance productivity and sales effectiveness.
Driving the selling of parking products & services to existing and new business opportunities will be critical in providing growth to the portfolio and revenue base to propel the business forward and exceed budgeted targets.
This position assumes day-to-day responsibility for selling and customer service relating to parking products to consumers and developing and implementing marketing initiatives for the NSW parking market.
Key duties include:
Team Leadership:
• Lead and supervise a team of sales representatives, providing direction, support, and mentorship to ensure individual and team success.
• Set clear performance expectations, goals, and targets for team members and monitor their progress towards achievement.
• Conduct regular one-on-one meetings, performance evaluations, and coaching sessions to provide feedback, address challenges, and support skill development.
Sales Strategy Planning:
• Collaborate with senior management to develop sales strategies, objectives, and action plans aligned with business goals and market trends.
• Implement sales initiatives, programs, and campaigns to drive customer acquisition, retention, and revenue growth.
• Analyse sales data, market trends, and competitor activities to identify opportunities and threats and adjust strategies accordingly.
Training and Development:
• Identify training needs and opportunities for skill enhancement among team members and develop training programs or initiatives to address them.
• Provide ongoing training, guidance, and resources to equip sales representatives with product knowledge, sales techniques, and customer service skills.
• Foster a culture of continuous learning and development within the Sales Team, encouraging participation in training sessions, workshops, and industry events.
Performance Management:
• Monitor individual and team performance metrics, including sales targets, conversion rates, and customer satisfaction scores.
• Analyse sales performance data and trends to identify areas for improvement and implement corrective actions or performance improvement plans as necessary.
• Recognise and reward top performers, motivate under performing team members, and implement performance incentives or rewards programs to drive motivation and engagement.
Customer Relationship Management:
• Build and maintain strong relationships with key customers, partners, and stakeholders to understand their needs, address concerns, and identify opportunities for upselling or cross-selling.
• Ensure effective communication and coordination between the Sales Team and other departments, such as marketing, customer service, and product development, to deliver a seamless customer experience.
ABOUT YOU
Our ideal applicants will have:
• A bachelor's degree in Business Administration, Marketing, or a related field is highly desirable
• 5 + years of progressive experience in sales, with a proven track record in sales leadership and achieving revenue targets.
• Strong leadership and people management skills, with the ability to inspire and motivate a Sales Team.
• Excellent communication, negotiation, and presentation skills.
• Solid understanding of sales principles, techniques, and strategies, with a customer-centric approach.
• Demonstrated ability to build and maintain effective relationships with customers, partners, and stakeholders.
• Analytical mindset with proficiency in sales forecasting, budgeting, and sales analysis.
• Familiarity with CRM systems and sales management tools.
• Strong business acumen and strategic thinking ability.
If you are interested in this great opportunity, please apply by submitting your resume.
At Wilson, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to make a positive change in your community, contact us today.
After more than five decades in the industry, Wilson Parking is recognised as the market leader in the field of car park asset management in Australasia. We take pride in the fact that the car parks under our management are maintained to the highest standards and that we deliver the highest level of parking efficiency to ensure that our valued customers are provided with a seamless parking experience. Being a part of our team means living our core values of:
Care – People, customers and communities matter.
Integrity - We do what's right, not what's easy.
Accountability - Ownership is every person's responsibility.
Innovation - Change that adds value.