AddressAbout W&H
The W&H Group, a family-run company based in Bürmoos, Austria, is one of the leading manufacturers of dental transmission instruments and devices in the world. Established in 1890 by the precision engineers Weber and Hampel, the company was acquired by the Malata Family in 1958. Innovative product and service solutions, a strong focus on research and development, and vision and social responsibility have made W&H a successful local and global player.
W&H has 1200 employees throughout the world and exports its products to more than 130 countries. The family company operates two production sites in Bürmoos (Austria), one in Brusaporto (Italy) and 18 subsidiaries in Europe, Asia and North America.
After more than 40 years supporting distribution, W&H Australasia provided W&H a platform to enter the market, and by establishing a solid logistics partnership in Adelaide, South Australia, we built a team to support the next steps.
W&H Australasia’s purpose is ‘We Innovate, We Connect, We Value’. A purpose built around our over-arching commitment to customer excellence and patient needs. The company aspires to maintain its leadership in their market segments space and professionalism is at the heart of everything they do.
About the role
We are currently seeking a Customer Service role to join our dynamic team to cover a 12 month Maternity Leave contract. In this role, you'll be the linchpin in supporting our business growth initiatives. Your main focus will be providing administrative assistance to the team.
Duties and Responsibilities
We are seeking a presentable and polite individual that is highly organized with the ability to prioritize and handle a varied workload to a high standard and time effectively. This role will provide support to the team.
- Internal and External Liaison
- Data entry
- General Administrative Tasks
- Customer and Sales Team Support
Core Competencies
W&H deploys a well-structured and bespoke core & specialist competency framework. To be successful in this role, applicants must demonstrate superior skills and capability in key areas, including:
- Constructive Communication
- Problem Solving
- Planning/Organising/Prioritising
- Initiative
Experience and Skill
To be successful in this role, you will have recent experience as an administrator with proficiency in the Microsoft Suite of products. Recent customer service experience is also highly desirable.
- Experience and knowledge of ERP Systems
- Office Administration or Customer Service Officer experience
- Knowledge of Microsoft Office Suites
- Pleasant and professional personality
- Ability to work as a team member and autonomously
- Loyal, Honest & Reliable
Benefits and Culture
Engaging work culture in a family business.
Good team environment.
Right to Work
Applicants must demonstrate they are legally entitled to seek permanent employment in Australia.
