AddressCurrently seeking a part-time Office Administrator to join our team and work within our progressive business. This role has great potential for growth for the right person.
About Us
Ryno Hire is an established family owned and operated company providing machinery rental and equipment servicing to the greater Brisbane region. We pride ourselves on our industry expertise and commitment to delivering premium products, services, and solutions to our customers. We also maintain an open-door policy and encourage employee input and ideas.
The Opportunity
As the Office Administrator you will work closely with the team in ensuring smooth day-to-day operations of the business. You will be responsible for providing administrative activities including invoicing, filing, customer accounts, managing phone calls and emails, assisting with hire bookings, and all round customer support.
Flexability
This role is being offered as 20-26hours per week part-time position. You will be able to work any of the 3-4 days days between Monday and Friday. With the ability of start times between 6am and 9am. Hours may increase with time for the right candidate.
Key Responsibilities:
- Liaising with customers via phone, email and in person
- Generating customer invoices from hire and service/repair contracts
- Handing of account customers
- Assist in the coordination of deliveries, pick-ups, minor repairs and onsite breakdowns and communicating this effectively and efficiently with the team
- Providing administrative duties associated with the role, including necessary computer administration and filing
- Assist with marketing activities (i.e. email, CRM, social media) where necessary
The Person:
- Be able to work unsupervised in a safe and productive manner
- Have a positive attitude towards your work
- Possess a great work ethic, be trustworthy and reliable
- A confident and self-motivated attitude who's not afraid to shine
Successful Applicants will have:
- Relevant experience in a similar role providing administrative support and customer service with a minimum of 2 years' experience
- Experience in Xero, or similar accounting software (required)
- Effective written and verbal communication skills with high attention to detail and the ability to multi-task
- Exceptional time management or organisation skills with a talent for problem-solving and providing fast and effective solutions
- Excellent communications skills and telephone manner
- Have knowledge in marketing and social media platforms to help grow the company's media presense (desired)
- Immediate start available
Training will be provided on our systems and ongoing training is encouraged if desired, however, a tech savvy nature is a plus.
*This role is an office-based position within an active workshop.
