Office Manager

JOB DESCRIPTION: 

10,000 HOURS is a 10-year old professional services firm specializing in group facilitation and executive education for senior teams in market-leading organisations. We've reached the point where we need a full-time dynamic Office Manager with strong administration, organisation, customer service, people and finance skills to keep our office and team running smoothly. You'll thrive on being part of a team that loves what they do and works hard to get there.

ABOUT THE ROLE:

We are looking for a highly reliable, professional and experienced Office Manager to play a major role in the ongoing growth of our firm. You will have autonomy to make decisions, use your initiative and get things done.

Key areas of responsibilities include:

- Contribute to the positive and dynamic workplace culture of 10,000 HOURS and software start-up Pod&Hive as a valued member of the team;

- Manage agendas, diaries, travel arrangements and appointments for the team;

- Manage and maintain the administration of our CRM and accounts systems (Xero) including; updating records, generating invoices, monitoring and chasing receivables;

- Support our facilitation team with the preparation of materials for a wide range of client workshop engagements, including preparing presentations and proposals;

- Support our business development team with sales operations including proposal finalization, proof-reading, editing and polishing and ensuring client projects are accurately managed;

- Provide support for and keep projects moving along which may require sourcing suppliers, liaising with design agencies and printers, packing, shipping, unpacking, sorting and organizing assorted materials used in workshops;

- Manage and maintain office supplies;

- Play a key role in the organising, marketing and delivering key events;

- Liaise with clients, suppliers and partner organisations, as required; and

- Manage phone calls, correspondance and other general office duties.

ABOUT YOU:

You are delightful mix of emotional maturity, warmth, energy, passion for people, stamina, and possess a keen eye for detail. Your work is accurate, professional, you deliver to deadlines, you show initiaitive and colleagues enjoy working with you. You have significant experience working in similar roles as an Office Manager to C-level executives ideally in a professional services firm. And the grammatical mistakes in this job ad lept out at you.

Specifically, to be successful in this role, you will require:

- 5+ years demonstrated Office Management experience preferably in a small – medium sized business;

- Advanced Microsoft Office 365 Suite proficiency;

- Adept with Xero an advantage, although an aptitude for learning software will suffice;

- Excellent verbal and written communication & interpersonal skills;

- Demonstrated ability to work productively and positively in a team environment;

- Highly developed time management and organisational skills;

- A high level of professionalism with a great eye for detail;

- Demonstrated ability to multi-task, problem solve, manage time and respond quickly;

- Ability to think laterally and creatively;

- High level of discretion and confidentiality;

- High levels of self-motivation and initiative; and

- experience in professional services firms would be an advantage.

Remuneration will be $80-100k including superannuation. This is a full-time role. We are based in the Sydney CBD (opposite the QVB tram stop) and we run a primarily office-based pattern with the ability to work from home (WFH) as needed. Our office building is a fully-vaccinated site as are our client sites.

If you read this far and feel excited and intrigued please express your interest in the role. Please forward a cover letter and an up-to-date copy of your CV before Friday 3rd May 2024.

NOTE: only candidates that meet our selection criteria will be contacted.