REQUIREMENTS
- A minimum of two years' experience in a busy Endocrinologist Specialist Practice.
- Well presented with a friendly welcoming manner.
- Strong focus on customer service and patient care
- Excellent written and verbal communication skills
- Excellent phone manner
- Accurate data entry skills
- Ability to work independently and problem solve
- Experience with Medilink software would be an advantage.
DUTIES INCLUDE
- Front office reception.
- Answering phones and making patient appointments in Medilink
- Taking payments via eftpos and receipting payments
- Sending Claims to Medicare online and receiving payments back
- Cash handling and end of day balance.
- Calling Telehealth appointments
- Ordering office supplies online
- Requesting patient pathology results
- Liaising with doctors, hospitals and other practices
- Some in-patient billing via eclipse (small numbers)
- Day to day office management.