AddressPlush is seeking a self-motivated and efficient Online Furniture Sales Consultant to work in with our team at the Macquarie Park, Office. Plush is one of Australia's leading furniture retailers and has experienced significant growth in the last 12 months in their Online & E-Commerce team.
People are spending more time browsing online and are needing to upgrade their furniture, so Plush is experiencing great sales growth! This newly created opportunity offers career progression and an attractive incentive package.
We want to hear from you if you:
- Have experience in sales and/or retail, particularly managing customer enquiries through to resolution and/or purchase
- Are technology savvy with proficiency across the Microsoft suite
- Posses a self starter attitude with an ability to work autonomously
- Have a friendly disposition and a customer centric focus with an ability to problem solve customer issues
- Have a keen willingness to learn new tools and up-skill across the broader digital marketing ecosystem
- Are familiar with e-commerce and furniture experience is a plus
Your role is about:
- Liaising with inbound customer enquiries and close Furniture Sales
- Monitoring customer reviews and following up promptly for case resolution (google review, product review etc.)
- Utilisation of internal tools & systems to track, monitor and resolve customer queries & issues
- Assessment and conversion of customers enquiries to potential purchases
- Ability to make 3-4k commission a month
- Only compulsory weekends to work are End of PR and Extension week, rest is optional
- No ticketing, cleaning, showroom maintenance and general daily tasks, JUST SELL!!
Please note people only with the right to work in Australia should apply.
