Operational Services Manager

Operational Services Manager
Date: 29 Feb 2024
Location: Darwin, NT, AU, 0820
Company: Ventia
Ventia are currently seeking a Operational Services Manager to join and support our Defence contract in Darwin, Northern Territory. We currently provide support across five Defence bases in the NT which includes four sites in Darwin and one in the Katherine area as well as several remote ranges. We provide Cleaning, Hospitality and Catering, Grounds Maintenance, Sport and Recreation, Range Contract and Estate Upkeep services across all sites. The diversity the Defence Base services contract offers, means no two days will ever be the same – Which is sure to keep you on your toes.
If you are a seasoned Facilities Management professional with a passion and energy for engaging people, have a commitment to operating safely and you’re ready for the next big step in your career, then this might be the role for you.
The primary purpose of the role is to strive for service and operational excellence, partnering with internal and external stakeholders to deliver successful outcomes, build and lead a capable team, effectively manage client stakeholders relationships at all levels, implement improvements and efficiencies in day-to-day operations.
We recognise that people are our greatest asset and are committed to being an employer of choice.
As result we seek to employ people who will succeed in this role and who will likely have:
Experience in managing and driving successful outcomes in a large team.
Have a sound understanding of financial P&L's
Have demonstrated operational experience, with an understanding of the Australian Defence Organisation highly regarded.
Understand the challenges of operating in the NT
Sound understanding of customer relationship management with contract management experience.
Experience in high volume hospitality highly regarded.
Able to work effectively with people from diverse national, cultural, linguistic and religious/spiritual backgrounds and to deal with sensitive issues in a manner that is respectful of people’s individual dignity, cultural values and religious beliefs.
Well-developed computer skills, including proficiency in Microsoft Word and Excel.
Results focused with the ability to identify and prioritise problems and issues, generate solutions and work collaboratively to achieve a successful outcome.
Demonstrated ability to work autonomously with a high degree of motivation, energy, initiative and commitment, with the capacity to deal with multiple and often conflicting priorities.
Ability to balance the requirements of working in a secure environment whilst promoting healthy routines for clients.
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
If you enjoy a challenge and would like to be part of our dynamic, growing, and exciting company, apply now by clicking the apply button on this page.