Operations Coordinator/2IC

Operations Coordinator/2IC Role
ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

As a Operations Coordinator/2IC with demonstrated administration experience, ideally within a healthcare environment, you will join the Bourke Street Clinic, Victoria, on a Permanent Full-Time basis working 38 hours per week. Reporting directly to the Practice Manager, you will have the opportunity to manage a variety of tasks and customer demands. You will be responsible for leading, managing and maintaining efficient day-to-day operations of the clinic, particularly in the absence of the Practice Manager.

DUTIES

The responsibilities for this position include but are not limited to:

• Coordination of the clinic operations as well onsite operations as required
• Effective team supervision of clinic and operational staff and provides day-to day management, operational supervision, governance, direction and assistance
• Assistance with human resource functions including recruitment, inductions, timesheet approval and rosters
• Training support to clinic and operational team members
• Defence Force Recruiting (DFR) program at the Bourke Street Clinic
• Onsite Operations programs delivering medical services to our corporate health clients
• Reporting to the Practice Manager and Project Manager Operations, the role include 2IC duties to ensure continuity of operations and enhanced team productivity
• Promoting and embedding a high level standard of customer service delivery both in clinic and to our onsite customers
• Support the operations team to facilitate and coordinate onsite projects, including resourcing and logistics
• Reception and general administration duties
• Stock management, maintaining a system for provision, replacement and recording of inventory
• Processing medical bookings
• Results management and reporting
• Conduct medical screening where suitable qualified, including travel to client sites when required.
• Invoicing

CANDIDATE REQUIREMENTS

• You will have relevant experience in supervising staff, as well as excellent interpersonal and communication skills.
• Experience in co-ordination/logistics of personnel and service delivery

Additional requirements include:

• Ability to engage, motivate, empower and coach staff to achieve desired business outcomes
• High level of computer skills
• Excellent organisation and time management skills
• A strong commitment to customer service

WHY JOIN US?

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

CULTURE

At Sonic HealthPlus we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity. We strongly encourage Aboriginal & Torres Strait Islander people to apply.

HOW TO APPLY

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.