Operations Manager

The Company:
Our client is a renowned Australian logistics and freight forwarding company with a strong presence in the industry. Employing over 200 staff across the country and operating from every major city. With a comprehensive range of services, they offer end-to-end solutions for international shipping, customs clearance, supply chain management, and logistics consulting.
With a focus on innovation and continuous improvement, they remain at the forefront of the logistics industry, providing seamless and cost-effective solutions that help businesses optimize their supply chain operations.
The Position:
We are currently looking for an Operations Manager to work from the Melbourne CBD office. In this role you will be overseeing the operations team, for Imports and Exports in both Air and Sea Freight. You will work closely with internal teams, external vendors, and clients to streamline processes, monitor performance, and deliver exceptional service. With your strong leadership and problem-solving skills, you will contribute to the growth and success of the company.
Key Responsibilities:
Manage the overall freight forwarding operations.
Coordinate with and manage internal teams.
Develop and implement strategies to improve operational efficiency.
Monitor key performance indicators (KPIs) for the operations staff.
Oversee the documentation and compliance processes.
Conduct regular performance reviews and provide guidance and mentorship.
Prepare reports, forecasts, and budgets to track operational performance.
The Package:
For the right candidate we're willing to offer:
Salary of between $110k pa - $130k pa
Superannuation
A paid-for parking spot within walking distance of the office
The Candidate:
If you have the following, please apply to this role:
5+ Years of Freight Forwarding Operations Management
Experience EDI Cargowise, ICS, 1-Stop, Compay or similar software
Proven ability to lead teams in a high paced environment
Strong IT capabilities, i.e. Microsoft suite and any CRM experience
If you have the above criteria apply below, or phone Ian on (07) 3172 2*** for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au