Operations Manager

Become Part of Our Vision at Early Learning Management – Join as a Full-Time Operations Manager in Brisbane!

Are you an experienced leader in the childcare sector, looking for your next challenge? Early Learning Management (ELM) invites you to bring your passion and expertise to our team, where your contribution will have a significant impact on childcare excellence in Australia.

About Early Learning Management:

At ELM, we're not just colleagues; we're a family committed to setting the benchmark for quality childcare nationwide. Based in Queensland, our organisation excels in delivering comprehensive services across finance, financial modelling, payroll, Learning Management Systems (LMS), policy and procedure development, training, and IT solutions. We collaborate with an extensive network, including business owners, developers, investors, accountants, and childcare professionals, to provide operational support that is both streamlined and focused on compliance.

Your New Role:

In your role as an Operations Manager in Brisbane, you will take the helm of a diverse portfolio of childcare services, guide educational pedagogy, drive KPI success, and facilitate the launch of new services. Your leadership will ensure the seamless operation of our client services, maintaining adherence to the National Quality Standards, Early Years Learning Framework, and regulatory compliance. You will play a crucial role in mentoring Service Managers and Educators, instilling a culture of excellence and continuous improvement.

Work Environment:

Our headquarters, situated on the picturesque Gold Coast, is a hub of innovation and commitment to a balanced, fulfilling work culture. Embracing a flexible work model that combines remote work with office visits and service site visits, we maintain a connected, collaborative, and efficient environment across different locations.

Key Responsibilities:

• Lead and nurture a portfolio of childcare services.
• Support and guide Service Managers, Nominated Supervisors, and Approved Providers, ensuring operational excellence across your region.
• Forge strong partnerships with centre owners and clients.
• Assist Service Managers in meeting their KPIs.
• Implement and uphold service policies and procedures.
• Mentor Service Managers and Educators to promote service growth and success.
• Manage multiple sites, maintaining compliance with National Quality Standards and regulations.

Travel Requirements:

This position requires frequent travel, mainly around Brisbane and the Gold Coast, with potential for occasional interstate trips upon agreement.

What We're Looking For:

• Willingness to Travel: Ability to travel as needed, embracing the opportunity to make a difference across various locations.
• Location: Based in or near the Gold Coast/Brisbane area for convenient access to our headquarters and main sites.
• Experience: At least 3 years in a leadership role within the childcare sector, demonstrating exceptional operational, educational, and financial outcomes.
• Skills and Knowledge: Outstanding communication, leadership, and stakeholder engagement abilities, with deep understanding of the National Quality Framework and associated regulatory requirements.
• Technology Savvy: Proficiency in LMS, MS Office, Google Drive, and the ability to harness technology for greater efficiency and impact.
• Collaboration and Self-Management: Exceptional teamwork, organisational, and decision-making skills, with the resilience and adaptability to thrive in a dynamic environment.

Qualifications and Personal Attributes:

• Educational Background: Diploma in Early Years or Bachelor of Teaching/Education (Early Childhood focus).
• Child Safety Certification: Current Working With Children's Check.
• Health and Safety Credentials: Valid First Aid & CPR Certificate.
• Driving Capability: Current driver's licence.

Training and Onboarding:

At Early Learning Management, we believe in setting our team members up for success from day one. Our comprehensive onboarding process and ongoing training programs are designed to ensure you have all the tools, knowledge, and support needed to excel in your role.

We provide a robust onboarding experience that familiarises you with our culture, systems, and processes, ensuring a smooth transition into your new role. Beyond onboarding, we are committed to your continuous professional development. Our training initiatives cover a wide range of topics, from leadership and management to the latest trends and practices in the childcare sector.

Join us, and you'll find a supportive environment where learning is encouraged, and growth opportunities abound.

Apply Today to embark on a fulfilling career journey with ELM, where your work will leave a lasting impact on the childcare sector.