AddressThe Role:
Are you a dynamic and experienced leader with a passion for driving operational excellence? Do you thrive in a fast-paced and challenging environment? If so, we have an exciting opportunity for you! We are currently seeking a highly motivated and skilled Operations Manager to join our team and oversee our warehouse operations and sub-contractor management for South Australia.
As an Operations Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our warehouse operations. Your key responsibilities will include:
• Leadership and Team Management: Lead, motivate, and support warehouse staff and sub-contractors in a time-sensitive and demanding environment, fostering a positive and high-performance work culture.
• Communication and Coordination: Maintain constant communication with management, staff, and sub-contractors to ensure seamless operations of the site, including customer sites.
• Quality Assurance and Safety: Implement and maintain quality assurance and safety control protocols for the site to ensure the well-being of all personnel and compliance with regulations.
• Operational Efficiency: Ensure that operational activities remain on time and within budget, optimizing processes to enhance overall efficiency.
• Sub-contractor Management: Track sub-contractor requirements, sourcing new sub-contractors when needed, and managing relationships with key vendors.
• Data Management: Oversee data collection for updating operations metrics, striving to achieve productivity targets, eliminate errors, and deliver excellent customer service.
• Cross-functional Collaboration: Collaborate with cross-functional teams to ensure customer needs are met and operations run smoothly.
• Inventory Management: Oversee stock inventory and resource requirements to maintain adequate supplies for seamless operations.
• Onboarding and Training: Manage the onboarding and training process for all warehouse staff and sub-contractors, ensuring a well-skilled workforce.
• Performance Management: Address employee and sub-contractor performance issues promptly, providing necessary support and guidance.
• Customer Relations: Act as the primary point of contact for customer issues related to equipment quality, customer service, or accidents on site, ensuring swift resolution.
• Regulatory Compliance: Represent the company on regulatory issues, ensuring adherence to all relevant regulations and requirements.
• Strategic Input: Contribute operations information and recommendations to strategic plans and reviews, playing an essential role in shaping the company's growth.
• Site Audits: Conduct regular site audits to assess operations and identify areas for improvement.
You:
To excel in this role, the ideal candidate should possess the following skills and qualifications:
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Highly trained in conflict management and problem-solving, capable of handling challenging situations with tact and composure.
• Working knowledge of software programs to aid in data management and analysis.
• Strong communication skills, both verbal and written, to effectively interact with staff, sub-contractors, and cross-functional teams.
• Excellent planning, organization, and time management skills to prioritize tasks and meet deadlines effectively.
• Practical knowledge of workforce planning to ensure the right staffing levels are maintained.
• Minimum of 3 years of experience in a similar managerial position, preferably in a warehouse or logistics environment.
• Relevant licenses for the operation of various equipment, such as forklifts, to ensure compliance with safety regulations.
About Us
Ready Industries is a recognised multi-national company that retains many successful businesses including but not exclusive of: 1300TempFence, 1300SiteCam, 1300Hoarding, The Portable Toilet Company and TPSCC. We are a renowned family-owned business, and with over 22 years’ experience in the industry, we have grown to be the leading site solution company in Australasia. We are the preferred specialist in temporary fence hire and sales across multiple industries including infrastructure, civil, industrial, commercial, residential and events.
Our Mission
We are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products, and processes so that we can GO out there and deliver the best customer experience.
The Perks
Competitive remuneration package and career progression opportunities.
Ready Industries supports our employees by providing an Employee Assistance Program to all staff across the business.
If you are a proactive and results-oriented individual with a proven track record in operations management, we invite you to apply for this exciting position. Join our team and be part of a company that values innovation, teamwork, and continuous improvement.
To apply, please submit your updated resume and a cover letter outlining your relevant experience and how you can contribute to our organisation's success.
