Operations Manager (Health)

Do you want a role that offer a truly diverse role and flexibility?

Pario Solutions Group (Health) is a dynamic and growing organisation that offers managed services to a range of healthcare practices around the Canberra region. We specialise in small practice management across a range of specialties and need a dynamic and hands on Operations Manager to help both manage and grow the business. This position plays a crucial role in the management and coordination of our Specialists and specialist businesses. Effective operational leadership will be required to meet service delivery expectations. This position will report directly to the General Manager and collaborate closely with other business leads to achieve key performance outcomes in this field. This is a full-time position.

What you’ll do:

• Promote excellence in business operations through supporting networks with key internal and external stakeholders
• Encourage and facilitate coaching opportunities to produce strong collaboration and positively foster a high performing and continuous culture to optimise business outcomes
• Coordinate the development, monitoring, and advancement of organisational objectives in relation to Specialist service delivery through ensuring capability and competency aligns with contractual and clinical agreements
• Provide consistent, timely and relevant updates to the General Manager and other key stakeholders
• Investigate ERHS-related events and monitor trends in patient outcomes
• Oversee operational administration activity to ensure accurate recording of required data and ensure clinical governance is maintained

What you’ll need:

• Demonstrated experience in senior leadership position within an operational response environment
• Excellent organisational skills with the ability to prioritise workload to achieve service area outcomes, administration standards and contractor expectations.
• The capability to build positive working relationships and communicate at all levels across a diverse demographic of internal and external stakeholders that ensure successful outcomes.
• Strong leadership capabilities and the ability to supervise and mentor staff with the ability to work collaboratively with others and foster a cooperative and supportive team environment.
• Demonstrated ability to address issues or proposed initiatives requiring research and/or investigation using problem-solving skills
• Additional experience in the healthcare sector is highly regarded, enhancing the ability to navigate its unique challenges and requirements.
• Hands-on management experience with facilities, including overseeing relocations and setting up new operations, demonstrating practical expertise in ensuring seamless transitions and operational efficiency.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• Access to a competitive salary and benefits package, acknowledging the value and expertise the successful candidate brings.
• Flexible work options, allowing for a balanced approach to professional responsibilities and personal commitments.
• Opportunities for personal and professional development, including training and upskilling, to meet evolving job requirements and career growth.