Operations Manager / Service Manager - Residential Air Conditioning

Job Title: Operations Manager / Service Manager - Residential Air Conditioning

Location: Melbourne, VIC

Salary: $130,000 - $160,000 base + performance-based incentives and bonuses

Job Type: Full-Time
Are you a dynamic leader looking to take charge of a thriving team within the Residential Air Conditioning sector? We are a leading national company seeking an experienced Operations Manager / Service Manager to oversee our installation and service operations in Melbourne. This pivotal role offers the chance to influence client relationships and team management, driving the success of our residential services.

Key Responsibilities:

• Oversee daily operations of Residential Air Conditioning installation and service.
• Manage, recruit, and train a professional team focused on delivering high-quality service and customer satisfaction.
• Develop and maintain strong relationships with a diverse client base, ensuring all service agreements and expectations are met.
• Implement strategic plans to enhance operational efficiency and maximize profitability.
• Lead the service team in managing appointments, installations, and maintenance calls.
• Ensure compliance with industry standards and safety regulations.
• Analyze performance data to inform operational adjustments and improvements.
• Coordinate with senior management on budgeting, forecasting, and setting performance objectives.

Requirements:

• Proven experience as an Operations Manager or Service Manager, specifically in the HVAC or Residential Air Conditioning industry.
• Strong leadership skills with a track record of managing successful teams.
• Excellent client management abilities, with experience in nurturing and expanding client relationships.
• In-depth knowledge of Residential Air Conditioning systems, installation processes, and maintenance requirements.
• Strong organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills, capable of working effectively with staff, clients, and stakeholders at all levels.
• Proficiency in using technology and software for operations management.

Benefits:

• Competitive salary package including base salary plus attractive incentives and bonuses.
• Career advancement opportunities within a national company renowned for its commitment to quality and innovation.
• Supportive work environment where initiative and leadership are valued and rewarded.
• Comprehensive training and professional development to keep you at the forefront of the industry.

This is a fantastic opportunity for an ambitious Operations Manager / Service Manager who is passionate about the HVAC industry and excels in a fast-paced, client-focused setting. If you have the drive to lead a top-tier team and significantly impact our operations in Melbourne, we would love to hear from you.

To Apply: Please submit your resume, cover letter, and any relevant certifications. Make sure to highlight your experience and successes in operations management and the HVAC or Residential Air Conditioning sectors.

Join us to lead our Melbourne team to new heights of success!