Optical Dispenser
Location: Lithgow, New South Wales, Australia
Position Type: Permanent
Hourly: Full-Time, 9am - 5pm
Salary: $61,000 + Super
Start: Feb 2024
Your new company
Our client is an Australian not-for-profit Health Fund that is focused on providing affordable and easily accessible healthcare across all of Australia, whilst supporting the regional communities that their members live in.
Your new role
As an Optical Dispenser, you will play a crucial role in providing expert assistance to clients in selecting and fitting eyewear products. Your primary responsibilities will involve interpreting optical prescriptions, guiding customers through frame and lens selections, and ensuring a seamless eyewear fitting experience. This role combines technical expertise with excellent Customer Service to enhance the visual well-being of their clients.
In this role you will find yourself carrying out duties including, but not limited to:
- Dispensing of glasses to identify member members' lifestyle needs
- Selling of frames, contact lenses, sunglasses and accessories
- Schedule appointments and maintain appointment bookings
- Provide premium Customer Service
What you'll need to succeed
To be successful in this role, you will require the following:
- Proficient in Microsoft Suite Programs, with capability and willingness to learn new systems
- Proven experience within a sales environment & customer-focused role.
- Cert IV in Optical Dispensing or experience as an Optical Dispenser (desirable)
- A minimum of 2 years experience in retail, optical or pharmacy
- Exceptional Customer Service and communication skills
- Excellent verbal and written communication skills
- The ability to undergo and pass a police check
- Demonstrate empathy and show initiative
- Highly organised and detail oriented
What you'll get in return
The successful candidate will be offered a permanent full-time position based at their Lithgow branch, working Monday to Friday from 9:00am to 5:00pm daily with an hour break, working 36 hours a week. You will be offered an attractive salary, 5 weeks annual leave + Bonus annual leave loading and benefits including discounted health insurance.
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your resume to ************@hays.com.au, including a brief statement outlining your suitability for this position.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.