Address
Form of workWe are a well-respected boutique law firm in the Burwood (inner West Sydney) seeks a professional candidate to work with a great group of people. This boutique firm has a close-knit, collegiate environment and is located in a beautiful and convenient location.
No experience required. Training is provided.
You'll manage ledgers, invoices and files of car rental companies to ensure that any outstanding debt is collected and correctly reconciled. You would need to be a motivated team player with exceptional customer service skills and a thorough understanding of collections processes.
Required Experience, Skills and Qualifications
What’s the role?
- You do not need any experience. Training is provided.
- You will be required to make phone calls and send emails to insurance companies.
- Manage ledgers of customer accounts to ensure that any outstanding debt is collected and correctly reconciled.
- Liaise with stakeholders to resolve customer disputes and ensure correct invoicing.
- Provide exceptional customer service with strong negotiation skills for payment arrangement.
Who are you?
- Previous experience in customer service, with an understanding of collections processes
- Detail-oriented, proactive and enthusiastic.
- Will meet deadlines and contribute to company accounting initiatives.
- Comfortable liaising with a diverse range of business partners across all divisions
- Have an eye for identifying process improvement initiatives.
