Address- A unique team creating an extraordinary city
- A job as dependable as you
- Multiple permanent, full-time opportunities available
About the Opportunity As part of the Regulatory Services Program the Parking & Information Officer, On Street Parking Operations will provide high quality, productive, cost effective and customer orientated parking and traffic enforcement by promoting and maximising kerbside turnover.
You will deliver customer focused services as an Ambassador of the City of Adelaide and provide support to the Work Group Leader, On Street Parking Operations to ensure efficient and effective service and project delivery.
Some of the day-to-day things you may see yourself doing include:
- Investigating and reporting general offences under the Local Government Act and By-Laws and other relevant legislation.
- Recording evidence to substantiate Expiation Notices in Court and when required attend Court to give evidence in respect of offences.
- Providing general information including tourist information, street directions, parking advice and general City event information to members of the public.
- Providing information to other internal departments regarding public realm issues needing attention (eg: traffic and pedestrian hazards, calls for emergency assistance, street furniture repairs, traffic light faults)
About YouTo be successful in this role you will have:
- Experience in communication, interpersonal and conflict resolution skills.
- Knowledge of the services offered by Council and of the streets, signs and road markings within the Council precinct.
- Demonstrated experience in a customer service environment.
- Previous experience in a regulatory services environment is desirable.
- Knowledge of Australian Road Rules (1999); Road Traffic Act (1961); Road Traffic Act, DTEI ‘Code of Technical Requirements for the Legal Use of Traffic Control Devices’, Relevant Australian Standards and Austroads Guidelines, and other legislation or willingness to acquire.
- Self-motivated, results oriented and able to initiate actions to ensure objectives are achieved.
About UsLocated in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!
To find out how a role with City of Adelaide is able to impact the community, please watch this video here.
The Regulatory Services Program facilitates safer places for all to enjoy, provides easy access for those who visit and move around our City, and makes the experience of doing business with the City of Adelaide a pleasure.
At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.
For Further Enquiries & How to ApplyAll enquiries regarding this position will remain private and confidential and can be directed to Luke Sinclair on 08 8203 7***.
Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Luke Sinclair, Work Group Leader, On-Street Parking Operations.
Please review the position description prior to submitting an application by following the prompts to apply.
Applications close at 11.59pm, 23 June 2024.
Please be advised these are full-time permanent opportunities with a starting salary at the Level 2 Classification commencing at $68,798 + 11% superannuation.
We encourage Aboriginal and Torres Strait Islander People, and people living with disability to apply.
Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 73***or ***********@cityofadelaide.com.au.
Where to from here?Once the job advertisement period has closed, we will carefully review each application against our selection criteria.
We will then reach out to you to invite you in for a group interview/information session where we’ll give you the opportunity to meet a few of our Parking & Information Officers who will provide you an insight into what a day-to-day looks like, a tour of council and a group activity to help us get to know you better.
If you’ve enjoyed the process so far and we think you meet the required skills needed for the role, we’ll invite you to a one-on-one interview where you can share more of your skills and experiences with us.
If you aren’t successful on this round, don’t worry! We can keep your application on hand if you wish to be considered for future vacancies in this team.
Why should I choose to be a Parking Information Officer at the City of Adelaide?
Instead of hearing it from us, here’s what our Parking Information Officers have to say:
- I always wanted a job working in the outdoors and that’s exactly what I got. I love that my job is active, outdoors, and that I can call the streets of Adelaide, the parklands, the squares, the city centre “my office”. Many may know that we as Parking Information Officers (PIOs) contribute to the safety of the community and accessibility to the city but what makes the role important for me is that major events and activities in the city cannot go ahead without clear streets and areas in many cases. A key part of my role is to ensure that vehicles don't pose a safety risk or prevent local and international events including sporting matches, The Fringe, motor sport, festivals and concerts amongst other things from going ahead. Having worked here for the past 10 years, I hope I can work here for 10 more.
- I have been in my role for more than 8yrs and still find that On-street parking is one of those careers where the streets of the city is your office and each day you are on a different area so it never feels like ground hog day. One of the highlights of my day is that lunch can be back at the office, at a park or at many food vendors.
