THE COMPANY
The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Ferrari, Lamborghini, Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, CUPRA, Fiat, Lotus, McLaren, Pagani and Rolls-Royce.
THE ROLE
Audi Richmond is seeking a fully qualified Parts Advisor with an automotive background and technical knowledge to join our Aftersales team.
Duties and responsibilities include:
- Receipting and checking parts deliveries
- Maintain the parts department in an organised manner
- Accurate parts data entry into DMS system
- Interpretation of parts requests using parts manuals and computer applications
- Ensure all parts enquires are processed in a timely and professional manner
- Assist internal staff with spare parts support when required
- Provide support to customers over the phone regarding products and identification of spare parts when required
- Carry out general duties from time to time as requested by the Aftersales Manager
Key skills and experience include:
- ERA/Pentana experience required
- Fully qualified Parts Advisor with Audi/Skoda/VW experience as an advantage
- Current driver licence.
- Exceptional customer service & organisational skills
- Strong communication skills, both written and verbal
- Competent computer literacy
- A team player with the ability to build rapport with other stakeholders
- A self-starter with the ability to work unsupervised
Ongoing manufacturer training will be provided.
If you believe you have the skill-set and attitude to become part of our team, please express your interest by applying below.
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED. ALL APPLICATIONS WILL BE HANDLED IN STRICT CONFIDENCE.