Our client is Australia's most iconic and enduring construction equipment suppliers. For over 80 years they have been supporting the diverse needs of many industry groups with sales, service, and support. Some of the industry groups include the construction, forestry, quarrying & hire industries plus the many regional and local council and municipals infrastructures.
Due to recent changes and growth, we are on the hunt for a motivated, enthusiastic, committed, and hardworking Parts Interpretrt to join our team. Reporting directly to the Branch Parts Manager you would be required to interpret all parts requirements for retail and internal customers. This would include ordering and maintaining customer contact until the order is complete.
What would make you successful in this role?
- The ability to efficiently prioritise multiple tasks
- Computer based skills
- Handling incoming customer queries by phone, email or in person
- Provide quotations to customers in an efficient and timely manner
- Keep Spare Parts Manager appraised of day-to-day parts requirements
- Order parts for emergency situations if required.
- Generate spare parts business by associated selling, and advising customers of special sales promotions
- Understand and adhere to the requirements of the company quality systems, policies, and procedures.
About you:
- A background or previous experience in a similar role will be a distinct advantage
- Have excellent organisational skills
- Excellent oral and written communication skills
- The ability to work autonomously as well as part of a team
- A team player who understands the needs and time constraints of our customers can change
Please note that sponsorship is not available for this position and applicants outside of Australia/NZ will not be considered.