AddressWideland Group is one of the largest and most diverse privately-owned dealership groups in regional Australia with branches throughout New South Wales and Queensland. We employ over 200 people and currently operate over 7 dealerships providing parts and service support for the agricultural, construction, truck, and automotive industries.
The Wideland Group has a fantastic opportunity for an experienced Parts Interpreter to join our team based in Maryborough. This role will allow you to work with an extensive range of industry leading Truck parts brands. Brands such as Hino, Iveco, Western Star, MAN, Cummins & Detroit engines as well JCB Construction equipment to name a few of the fantastic brands that our group represents.
You will be responsible for:
- Providing customers and providing prompt, accurate and friendly service on the phone and by email also handling internet enquires in a Parts Phone room environment.
- Identify the make, model, and variations of products from the list of preferred suppliers.
- Identify, locate and source required parts with required urgency to meet customers’ timeframes and expectations.
- Provide pricing and availability via quotes, parts & technical assistance to internal and external customers.
- Provide remote parts support for our parts team within our dealer network in Qld and NSW with accurate & timely communications.
- Accurately handle parts receipt and sales using our Dealership Management System (DMS).
To be considered for this role, you will need to have experience with demonstrated successes in previous similar roles:
- Truck Dealership experience is preferred, or you would be an experienced Automotive or Construction interpreter wanting to make a move into the truck space
- High level Customer service experience essential.
- Must have a positive and friendly approach, must be a team player.
- High attention to detail and ability to follow things through to completion.
- Excellent communication skills both verbal and written.
- Excellent time management skills.
- Experience with Auto IT “Equip” or a similar DMS System.
What's on Offer?
The successful applicant will receive an excellent remuneration and a long-term employment opportunity working in a great team environment and will be provided with on the job and online and face to face franchise training opportunities. If you believe you are the one we need and want to take up this fantastic opportunity, please forward your application and current resume by using the "Apply" button.
