Address- Full time permanent role
- 38 hours per week
- Located at Gepps Cross
- Caterpillar dealership
Cavpower is an official Caterpillar® dealer for South Australia and Broken Hill since 1972. Specialising in providing equipment, parts, service and rentals across local and regional branches throughout the State.
Reporting to the Senior Manager Demand Planning and Customer Experience, you will represent Cavpower Parts and Service department in a sales capacity and promote all parts throughout the business. You will provide high quality service to all customers quickly, efficiently and in a friendly and professional manner.
Key responsibilities of the role;
- Locate and Sell parts to all email-in, call-in, and walk-in customers and technicians
- Provide quotation and pricing to customers orders
- Determine a customer’s needs by inspecting worn or damaged parts
- Advise customer of additional related parts (e.g., gaskets/seals/hardware)
- Keep customers informed of new parts, services available, and dealer merchandising programs
- Actively follow up on customer quotation and backorders
- Maintain accurate customer and equipment information
- Adhere to Cavpower policies and procedures
- Report on sales potential to the Manager
- Support Product Support Field Sales/Inside Sales/Machine Sales/Service Force
- Participate and complete training as required and/or available
About you;
You will have excellent customer service skills, with a passion to drive sales and a desire to develop your knowledge and skills within a trusted Caterpillar dealership.
- Mechanical knowledge an advantage
- Excellent organisational and time management skills
- Excellent communication skills; both written and verbal
- Excellent customer service skills
- Proficient computer application skills
- Positive and enthusiastic attitude towards work
- Knowledge of Caterpillar Parts/Products (highly regarded)
- Current and valid drivers licence
- Current High Risk forklift licence (preferred)
What you will get in return
You will be part of an industry leading Caterpillar Dealership and will be rewarded with an exciting career offering plenty of progression and development opportunities.
If you are a suitably experienced and driven individual, please apply now on www.cavpower.com. We look forward to hearing from you!
