AddressAbout Us
The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships with 21 locations throughout QLD and Northern NSW. We are a family owned business with 77 years in the industry specialising in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery. The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry.
About the Role
We are looking for a dynamic and driven individual to join us as the Parts Manager at our branch in Bundaberg. In this role you will be responsible for the day-to-day operations and profitability of the Parts Department, as well as coaching and mentoring the team and building and maintaining long-term customer relationships.
This is a key leadership position, we are looking for someone with extensive truck maintenance experience and technical knowledge. We will also consider experienced Senior Parts Interpreters with long-term growth and leadership aspirations.
What you’ll be doing
- Providing exceptional customer service whilst building new relationships and maintaining existing relationships with customers and suppliers
- Controlling staffing levels, afterhours callout roster and shift schedules to ensure adequate coverage and minimise overtime
- Working with the team to ensure all departmental goals are achieved within set budgets
- Coaching and maximising the performance of the parts team
- Evaluating current needs and anticipating future needs of the parts department (i.e. space, layout, vehicles, systems, processes and equipment) and recommending changes or new provisioning to the Branch Manager
- Liaising with the sales department to ensure all new or changed models and updates are supported by the parts department
- Ensuring month ends have minimal W.I.P
- Ensuring stock is maintained in the appropriate condition. Monitoring stock levels and ensuring adequate stock is available
- Negotiating freight rates with suppliers
- Ensure the parts department and warehouse are well presented and is always clean and tidy and that the warehouse is laid out according to weight loads
What we’re looking for
- Similar experience at a truck branch
- Experience in a leadership role
- Strong people skills including customer service, communication, collaboration, negotiation and dispute resolution skills
- The ability to multitask and meet deadlines
- Strong attention to detail and organisational skills
- Intermediate computer skills
- Kenworth or DAF parts knowledge (desirable)
- A Certificate III in Automotive Sales (desirable)
- EQUIP knowledge (desirable)
Why join us?
- We offer a competitive salary with bonuses
- Company car and fuel card
- We are an established family business working with the best brands in the industry
- We believe in investing in our people and in our business – you aren’t just a number to us, you are part of the family
- We encourage our people to participate in training to enable career advancement
- Our branches have a great team environment We offer health and wellbeing support programs as well as retail, banking and health insurance discounts
What are you waiting for? Apply today! Visit our website to learn more and connect with us on our socials:
Website: brownandhurley.com.au/careers/
Facebook: @brownandhurley
Instagram: @brownandhurley
