Patient Accounts Administrator

Billing Clerk - Patient Accounts Administrator

• Permanent full-time or part-time positions
• Our hospitals “open door” policy means you always have access to your manager
• Learn and grow with us, we offer support for professional development
• Flexible work/life balance and industry discounts!
• Based in Port Macquarie

The Role

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across New South Wales. Key accountabilities of the role include:

• Liaising with Health Funds and Customers
• Handling account queries
• Following up on unpaid accounts (debt collection)
• Maintaining the Aged Trial Balance to required KPIs
• Generation and submission of accounts to patients, health funds and third party payers
• Interpreting health fund contracts

About You

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

Essential Skills and Experience

• Proven ability to work effectively in a team environment and independently as required
• Strong work ethics and reliable worker
• Ability to complete tasks within designated timeframes and meet KPI targets
• Exceptional organisational skills with the ability to work under pressure
• Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience

• Accounts Receivable knowledge
• Experience in hospital mainframe systems
• Relevant health services experience
• Knowledge of Health fund contracts and accounting processes
• Basic knowledge of accounting principles
• Certificate in Medical Terminology

The Organisation

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

For enquiries, please contact Linda Germon, State Patients Accounts Manager

E: *******@ramsayhealth.com.au