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Form of workJoin one of Southeast Asia's largest specialised clinic groups
Established in 2003, City Fertility is one of Australia's leading IVF and fertility services group with 14 IVF clinics, 70+ consulting rooms and 60+ fertility specialists nationwide.
City Fertility Career Opportunities: https://www.cityfertility.com.au/about-us/career-opportunities/
What we offer:
- Competitive salary
- Extensive support networks
- Parental Leave and Fertility Benefits Program
- Professional development and career development opportunities
- Access to an Employee Assistance Programs for physical, mental, social, family and financial support
About the Role
Patient Services Administrator
Full Time
Notting Hill
As a Patient Services Administrator, you will play a crucial role in ensuring that our patients experience informative, transparent, and supportive interactions at every step.
Qualifications and skills we value:
We are looking for someone who is patient-focused, compassionate, supportive, and a team promoter. Ideally, you will bring the following to the role:
- Dedicated Experience: A minimum of 6 months in health/medical administration
- Patient Focus: A minimum of 6 months in customer service.
- Tech Proficiency: Familiarity with basic/intermediate Healthcare IT platforms.
- Industry Know-How: Understanding of basic/intermediate health industry terminology.
- Communication Mastery: Highly effective communication and interpersonal skills.
- Precision Matters: Exceptional accuracy and attention to detail.
- Analytical Prowess: Proficient in problem-solving, critical thinking, decision-making.
- Time Management: Demonstrated excellent time management.
Diverse Perspectives Welcome!
At City Fertility, we’re cultivating a diverse and inclusive workplace that thrives on innovation. Meeting every single requirement? Not necessary. We encourage you to apply if you’re drawn to this role, even if your past experiences don’t perfectly align with the skills we’ve outlined.
Our team operate in an autonomous environment, where we celebrate innovation. Embrace your strengths, as we value each individual’s unique contribution. We offer flexibility and a comprehensive benefits package within a supportive team-based culture. If you have any specific needs or requirements, feel free to discuss them with us; and we’ll try our best to accommodate your requests.
A current driver's Licence will be required for this role as it may be a requirement to travel between other Victorian clinics.
APPLICATION PROCESS
If this is the role for you, lodge your application via Seek by providing a cover letter and resume.
Closing Date: 15th April 2024 (may close earlier).
- All personal information received by will be stored, used and disclosed by us in accordance with our Privacy Policy.
- An applicant must be legally entitled to work in Australia - successful candidates are required to provide proof of their right to work in Australia prior to commencement.
- Only candidates that can provided proof of full Covid-19 vaccinations will be considered. Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
- All personal information received by will be stored, used and disclosed by us in accordance with our Privacy Policy.
We are committed to the development of our people and invest in ongoing training to improve performance, provide career development opportunities and offer competitive salaries. City Fertility is an equal opportunity employer - All facets of diversity are important to us and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute to our progressive business.
