Patient Services Assistant - Medical Inf

Position DetailsReference Number 65969
Position Title Patient Services Assistant - Medical Infusion Centre
Employment Type Part Time Ongoing
Entity Monash Health
Department Support Services
Location Monash Medical Centre Clayton
Position Summary

• Monday - Friday 10.00 - 18.30 ( 8 hour shift)
• Saturday shift 8.00 - 16.30 (8 hour shift
• Based at Monash Medical Centre Clayton

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.About the Role:Join our team as a Patient Services Assistant Monash Medical Centre Clayton

• Monday - Friday 10.00 – 18.30 ( 8 hour shift)
• Saturday shift 8.00 – 16.30 (8 hour shift
• Roster will be defined by the above shifts once applications have been received.
• Please put in your cover letter what days and hours you are interested in.

Responsibilities include, but are not limited to:

• Daily and Discharge Cleaning
• General Cleaning within the unit
• Waste segregation and removal.
• Ward tasks – pathology and blood bank errands
• Patient errands.
• Patient transfers.

About Us:Our Support Services team provides a range of essential non-clinical services that help our hospitals operate. We provide food services, central production kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.About You:To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

• Excellent verbal and written communication skills
• A commitment to delivering excellent customer service
• Holds a strong commitment to working effectively as part of a team
• Takes pride in your work with great attention to detail
• Has great time management skills and ability to prioritise task

Mandatory requirements of the role - qualifications, licences, memberships,

• Certificate 3 in Patient Services.
• Able to undertake physical work including lifting, carrying and manual handling
• A high standard of demonstrated experience in customer service and cleaning in a healthcare environment.
• Ability to work with a cohesive team or individually to complete daily tasks
• Excellent understanding of infection control procedures
• Basic to intermediate computer/digital skills

In Return

• We will provide you with a supportive working environment
• You will provide an important service to the patients in our care
• Access to Monash Health in-house learning portals to further expand your skills and knowledge base

Monash Health is a great place to workTo learn more about our organisation visit monashhealth.org.To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.How to ApplyApplications are accepted via the Monash Health online Mercury System (e-recruit).For information including how to apply and probity check requirements, refer to attached ‘Application Guide’ located under Position DocumentsApplications will be screened upon receipt and selection activity may commence prior to the closing date.Respectfully, applications from Recruitment Agencies will not be accepted.
Selection Criteria Must hold a Certificate 3 in Patient Services.Must have a minimum of 12 months experience working as a PSA.Explain the role the PSA plays in the patient experience.Explain your understanding of infection prevention and the role the PSA has on the ward in preventing hospital acquired infections.Note we have 5 afternoon shifts and one morning shift, please ensure you can meet these shift times before submitting your application
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