Patient Transport Officer

About Us 

Serco has a dedicated team of over 600 people supporting operations at Fiona Stanley Hospital and works in close partnership with the hospital leadership, WA Health, clinicians, and staff to deliver essential non-clinical facilities management, ICT and HR managed services. Our specialist team designs, manages and optimises the integrated services and are critical to the ongoing delivery of clinical services in Western Australia's largest and most digitally enabled public healthcare facility.

About the Role 
Reporting to the External Transport Team Leader you will be responsible for providing an efficient, safe, and caring transportation service for eligible patients and their carers’. Delivering an effective, on time, reliable and understanding External Transport Service. 
Our Service operates Monday to Friday 6:30am to 6:30pm, Saturday & Sunday 7:00am to 5:30pm.  Availability across the 7 days is preferred.

Training opportunities to obtain qualifications available for suitable candidates.

What you’ll be doing  
As an experienced Patient Transport Officer, you will provide a customer focused and patient centric service. Your ‘can-do’ attitude and positive demeanour will ensure positive outcomes for all patients. You will thrive in a fast-paced and dynamic working environment and will be committed to provide a safe and caring environment for all. Your excellent interpersonal skills will allow you to communicate effectively with patients and stakeholders. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

About you - your ideal skills & experience  
Essential Criteria
•    The highest levels of personal integrity and ethical behaviour.
•    C Class Driver’s licence with F Class endorsement (or willing to obtain one)
•    WA Working with Children Card (or willing to obtain one)
•    Excellent communication skills with the ability to put people at ease
•    Demonstrated experience in a similar position

Highly Desirable Criteria
•    Qualifications relevant to the position (Cert III in Health Science, Cert III in Non-Urgent Client Transport, EN, RN or Diploma/Degree in Paramedicine or higher

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you. 

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

Why Join Us

•    You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
•    You’ll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action. 
•    We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.

Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process. 

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.