AddressLocation: Tennant Creek and the surrounding Barkly region
Job Title:Patient Travel and Medical Records Officer
Classification: Administration
Employment Conditions: Full Time
Wage Level: Administration and Support Officers (ASO) Level
Salary: $65,942 - $71,299per annum.
Generous salary packaging: $15,899.94p/a
Professional development incentive: Allowance of $1,500p/a
Reports to: Operational Health Services Manager
Amazing further benefits including 6 weeks annual leave as well as personal/carer’s leave up to 10 days per year, free general dentistry and Remote retention allowance of $750!
Exciting opportunity for a full time Patient Travel and Medical Records Officer in our Parlpuru Ninji Kari – Health Services Section, based in Tennant Creek.
Join this community-based organisation and make a genuine difference to our community!
This is a Rewarding role where you will truly make a difference in the lives of our Town and Remote Communities, providing the chance to experience real job satisfaction every day and play an important role in Anyinginyi’s drive to be a Provider of High Quality Holistic Primary Health Care services to the Aboriginal communities of the Barkly region in a Culturally responsive way - don't miss out!
You will be joining a friendly and professional team, where you will receive personal and professional development opportunities from an employer who wants to provide optimum working conditions!
About us
Anyinginyi Health Aboriginal Corporation (AHAC) is a multi-disciplinary organisation which provides primary health care services to the Aboriginal people of Tennant Creek and the surrounding Barkly region, dedicated to ‘Closing the Gap’ in Aboriginal health within remote Australia.
Anyinginyi's mission is to be a provider of high quality holistic primary health care services featuring prevention and treatment in the Barkly region in a culturally responsive way.
About the Tennant Creek region
Year-round blue skies, stunning landscapes and vibrant, diverse and warm communities - that's life in the Northern Territory! Only a short flight from most Australian cities, Tennant Creek is not just a must-see destination renowned for its individual identity and rich cultural heritage but is a remarkable community to set up home in!
As a small regional center, Tennant Creek does not have the facilities one would find in larger country towns like Katherine or Alice Springs however it does provide for all the basics that most people require. There is a supermarket similar to a large IGA store, Post Office, clothing and furniture stores, Pharmacy, Newsagent, banking facilities, restaurants and coffee shops and four hotels/motels. It also has sporting facilities (e.g. swimming pool, basketball courts, tennis court, football ground, car racing track), and several tourists attractions within easy reach Like our Beautiful Lake Mary Ann!
About the Role
The Patient Travel and Medical Records Officer provides a support and advocacy role in helping clients arrange their travel to other places for follow up appointments with specialists and responsible for Medical Records in providing efficient and effective record keeping in line with Australian and AGPAL clinical records guidelines
Must be able to communicate wellwith our clients and can help them understand arrangements for their transport, accommodation and getting to their appointment as well as diligence in maintaining filing of Client records. All staff are required to provide services in a sensitive manner that takes account of Aboriginal culture, customary beliefs, and community context.
More specifically, some of your duties will include (but will not be limited to):
General:
- Manage Anyinginyi Health’s Clinical Client Records including, creation, archiving, location, security and appropriate filing promptly in line with AGPAL clinical health conditions.
- Assist in Medicare Card forms, replacement and Communicare record management.
- Monitor and instruct appropriate record keeping management for relevant and respective/ receptions of the Health centre and Allied Health. This will include advice to other Sections of Anyinginyi where clinical record keeping is occurring.
- Manage client appointment letters
- Arranging of clients to be collected by the Anyinginyi bus to present to Anyinginyi Clinic to discuss appointment requirements.
- Discuss with clients whether they can present for appointments, consider special needs of clients (Elderly/ Underage/ Precariously ill) may require escorts for appointments as some clients may not understand instruction from doctors/ Nurses/ Specialists.
- Consider whether clients require escorts for Travel to and from appointments (Travel & Accommodation).
- Management of PATS as NTG permissible computer and administration delegations.
- Ensuring record management for all Client Travel arrangements, including any follow up documentation and ensuring client information (Itinerary’s/ tickets etc) is provided with appropriate notice for clients to leave Tennant Creek/ Barkly Region.
- Maintain confidentiality at all times.
- Provide temporary/ Short term support to fellow administration colleagues as needed when directed by supervisor.
- Uphold the vision, mission and priorities of the organisation as determined by the Board of Directors and outlined in its Strategic Plan.
- Contribute to the identification and management of risk or potential risk to clients in order to reduce immediate concerns.
- Actively contribute to a professional and culturally safe work environment
About you
As this is an Aboriginal & Torres Strait Islander (ATSI) Identified position any applicant must be of ATSI descent. The Patient Travel and Medical Records Officer must possess a High-level of communication skill (both oral and written) necessary to work and inform a multi-disciplinary team and in cross-agency and cross-cultural environments. Respect for traditional Aboriginal Culture and the ability to communicate effectively and sensitively with Aboriginal people.Demonstrated competent computer and Microsoft Office skills and or experience and willing to work as part of a team!
Previous experience within Remote Communities or specifically the Tennant Creek Region will be highly regarded but not essential.
Please note: A National Police Clearance and Ochre Card (NT Working with Children’s) card obtainment is a requirement prior to commencement in this role. Please refer to NT Safe for further information.
You will also need to possess the following:
Essential skills and experience:
- Respect for traditional Aboriginal Culture and the ability to communicate effectively and sensitively with Aboriginal people.
- Understanding of the Primary Health Care system and key issues relevant to closing the gap in health outcomes for Aboriginal and Torres Strait Islander peoples.
- High-level communication skills (both oral and written) necessary to work and inform a multi-disciplinary team and in cross-agency and cross-cultural environments.
- Be responsive to the needs of individuals
- Evidenced ability to work independently with accountability and persistence.
- Competent computer and Microsoft Office skills (e.g. emailing, faxing, Word & able to learn to use simple Excel spreadsheets).
- Demonstrated ability to work as a team member and with limited supervision.
- Understanding of Work Health and Safety, as it relates to the workplace.
- Experience and knowledge of the Tennant Creek and Barkly Region.
- Have a current NT Driver’s License.
- Be in possession of or have the ability to obtain an Ochre card (Working with children’s Card).
If you meet the above criteria and you’re interested in contributing to an organisation where you can really make a difference in our local community, we want to hear from you!
APPLY NOW!!
No recruitment agencies please
