Performance & Delivery Principal

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day. We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join the team

Kmart Australia’s Merchandise and Supply Chain technology group is responsible for bringing products that delight our customers from across the globe into our stores throughout Australia and New Zealand.  A team of more than 200 technology professionals, they are responsible for building, managing, supporting, and improving some of the most sophisticated Merchandise, Inventory, Product Sourcing and Supply Chain retail technology in Australia, New Zealand and globally.

In this key position, you will be entrusted with accountability for the entire portfolio’s project delivery capability, ensuring their seamless execution. Your responsibilities will extend to overseeing delivery planning and status reporting, providing valuable insights to guide strategic decision-making at the executive level. With a focus on value realisation, you will lead the management of Risks, Issues, Assumptions, and Dependencies, ensuring a proactive approach to addressing challenges that may arise. 

Additionally, your role involves identifying and rectifying issues with critical initiatives through coaching or direct involvement. You will enhance the delivery practice by upskilling and coaching individuals in delivery roles. A crucial aspect of this position is to drive continuous improvement in delivery processes and metrics, contributing to the overall success and growth of Kmart Australia's technological endeavours.

What you’ll be doing

• Providing Program and Agile Delivery oversight across the entire portfolio. Leveraging your proficiency in program management and Agile delivery and your own hands-on experience in delivering complex programs of work. 
• Coaching, mentoring people in Delivery focused roles, fostering a collaborative and high-performance work environment.
• Developing a profound understanding of the business, utilizing this knowledge to prioritize focus areas for delivery teams and providing invaluable insights to executive leaders.
• Playing a key role in building a high performance, highly engaged culture 
• Rigorously focusing on delivering high-quality output, contributing to the overall excellence of the delivery process.
• Cultivating a strong rapport with Heads of Engineering and Delivery, Delivery Managers, and Chief Product Owners, fostering a collaborative and supportive network within the organisation.
• Challenging the status quo, using data and insights.

To be successful in this role you’ll have:

• Excellent critical thinking, time management and prioritisation skills
• Strong written and verbal communication skills, with the ability to adapt to both executive and technical audiences. Relationship building is fundamental to success. 
• Proven experience personally leading the delivery of large, complex initiatives and programs of work, demonstrating the ability to navigate challenges and drive successful outcomes.
• A track record of working at scale on initiatives with large technology components, showcasing a deep understanding of the intricacies of technology-driven projects.
• Demonstrated success in driving continuous improvement, fostering a culture of innovation and optimisation.
• Deep understanding of program metrics and reporting tailored for a senior executive audience, showcasing your ability to provide insightful and strategic information.
• Extensive planning and estimation experience, showcasing your ability to accurately forecast and allocate resources for successful project delivery.
• Previous experience in the management and/or coaching of delivery roles, such as Iteration Managers, Delivery Managers, Scrum Masters, and Project Managers.
• While not mandatory, previous experience in the retail sector is beneficial, as it can provide additional context and understanding of the unique challenges and opportunities within this industry.
• Understanding the Software Lifecycle and demonstrating a keen appreciation for how software is built and delivered, coupled with an understanding of how technical solutions are defined, ensuring a holistic grasp of the technology landscape.
• Energy, drive and adaptability.  Enabling you to pivot based on the best data available. 
• The ability to absorb business strategy and translate the implications to maximise delivery outcomes.

Perks and benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office

• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.

• Great career opportunities across the broader Wesfarmers Group.

• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.

• Free onsite parking when you’re required to come into the office.

• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.

• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.

• A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.

• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!

• Reflection room, space for prayer, meditation, or time for yourself.

• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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