Personal Services Team Leader

Public Trustee
Trustee Services
Applications must be submitted by Monday 12 February, 2024 11:55 PM
Position details
Applications close:
Monday 12 February, 2024 11:55 PM AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 5
Salary:
$96,584.00 to $101,313.00 per annum
Employment type:
Permanent, full-time
Region:
South
Location:
Hobart
Job description:
This position contributes to the efficient and effective operation of the Personal Services Team in the Public Trustee by leading a team in undertaking financial administration, which includes managing a complex caseload, exercising a formal delegation and discretion and engaging in proactive client service and relationship building to meet the objectives of the organisation.
The Public Trustee are looking for their next LEADER!!
There is a new opportunity now available for a Team Leader to make their mark in our Hobart office.
We’re looking for an individual who can captain their team with their comprehensive knowledge & understanding of the trustee industry, while supervising and building the skill sets of the Team Members through continued coaching, training and support.
Are you someone who can help grow and nurture the client-centric focus that is paramount to who the Public Trustee is? If yes, please apply below.
Also, please note that we would prefer long-form application as this is a leadership role.
We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.
Public Trustee supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight
73.50 hours per fortnight - flexible options available.
Major Functions
1. Supervise a team who manage files with a high degree of complexity, providing guidance and support ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.
2. Manage a small caseload of files with a high degree of complexity, ensuring that financial administration is managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.
3. Represent Public Trustee at Tasmanian Civil and Administrative Tribunal hearings and provide operational guidance to the Tribunal in accordance with relevant legislation and how it applies to our role.
4. Engage in and promote proactive client service and relationship building with clients, colleagues and stakeholders.
5. Assist in the development of the technical skills base and the associated behaviours required within the team through the provision of monitoring, training, coaching and performance feedback as required.
6. Exercise a high-level formal delegation and discretion in relation to the management of files and act for the Manager Personal Services Team, as required.
Requirements
The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.
The following checks are to be conducted:
1. Pre-employment checks
Arson and fire setting
Violent crimes and crimes against the person
Sex-related offences
Drug and alcohol related offences
Crimes involving dishonesty
Crimes involving deception
Making false declarations
Malicious damage and destruction to property
Serious traffic offences
Crimes against public order or relating to the Administration of Law and Justice
Crimes against Executive or the Legislative Power
Crimes involving Conspiracy
2. Disciplinary action in previous employment.
3. Identification check.
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How to apply
Online applications are preferred, You will be prompted to complete an online application form and to attach your cover letter, resume and selection criteria responses. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4904.
For more information
Benjamin Goldfinch Manager, Personal Services Team Email: bgoldfinch@publictrustee.tas.gov.au Phone: (03) 6235 5223