AddressRSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed, and native animals in Queensland. Our mission statement is simple but powerful: Together We Change Lives.
About the role
In this role, you'll report to the Business Development Manager and be part of a compassionate pet cremation service supporting pet owners throughout our service area. You'll be responsible for cremating and transporting deceased animals, providing a unique, door-to-door experience for RSPCA Pets at Rest clients. If you want to make a difference in people's lives and work with a compassionate team, this role could be for you.
- Safely transport deceased animals between customers' homes, veterinary clinics and the RSPCA site.
- Communicate with pet owners with compassion, providing guidance on the cremation process.
- Operate cremation equipment, following safety protocols, and assist with cremating animals, ensuring accurate processing and packaging of remains.
- Keep detailed records, including owner information and cremation preferences.
- Maintain a clean, safe, and compliant cremation environment.
- Return cremated remains to the owner or vet hospital, offering additional support resources for grieving pet owners if needed.
Who are we looking for?
- Open licence with an excellent driving record is essential.
- Capability to lift and move animals or heavy equipment as the role will require physical labour.
- Experience with cremation equipment and safety protocols.
- Ability to show empathy to grieving pet owners and explain services clearly.
- Strong ability to manage records and process cremated remains with accuracy.
- Works effectively with other team members and follow organisational policies and procedures.
- Calm under pressure and able to find solutions in stressful situations.
- Maintains a clean and orderly work environment, with a professional appearance.
- Reliable, punctual, and proactive, with a genuine interest in animal welfare.
- Understanding of local animal cremation regulations and industry standards.
This is a part-time, permanent position, working either 20 or 30 hours per week, including regular weekend shifts.
Benefits and culture
- We offer a flexible working environment.
- Access to counselling and mental health support services, Paid parental leave, Flexible Working Arrangements, Companion Animal leave and Study leave.
- On-site parking, free animal adoption options, staff discounts with retailers, free pet vaccines, 40% off Royal Canin pet food and much more.
- Access to a range of learning and development opportunities that will benefit and support your professional development.
- Countless opportunities to interact with the animals in our care.
- Be a part of a purpose driven organisation where the work you do really does have an impact on the welfare of animals.
How to apply:
Please follow the application instructions, including a copy of your resume and cover letter. Applicants shortlisted for interview may be invited to attend a trial.
Equity
We are an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process. We welcome applicants from all backgrounds, regardless of race, gender, age, religion, identity, or experience, to join our diverse team.
