Pharmacy Assistant

Responsibilities
Sales and Services
 Follow all correct procedures when processing cash, accounts, cheque or credit card
transactions.
 Provide customers with high level customer service.
 Maintain awareness of in store promotions and generate customer interest.
 Assist customers with non-prescription medicine sales if trained.
 Accept and deal with or refer complaints.
 Display sound product knowledge, including retail and non-prescription medicines.
 Maintain awareness of agency services available.
 Assist at dispensary counter when required.
Pharmacy Image
 Assist in maintaining a clean and tidy appearance in the pharmacy.
 Convey image appropriate to pharmacy.
 Assist in maintaining stock presentation, including cleaning and shelf labelling.
Handling non-dispensary stock
 Receive and store stock as required.
 Complete all necessary stock takes.
Safety and Security
 Comply with procedures to meet occupational health and safety requirements.
 Apply pharmacy security procedures.
 Report potential breaches of the above to the pharmacy manager

Staffing and Staff Performance
 Conduct themselves in a manner which reflects honesty, loyalty and integrity whereby their
expertise in the pharmacy profession is enhanced.
 Apply work practices as required under State and Federal Work Health and Safety Legislation
and associated Codes of Practice and ensure compliance with the Equal Opportunity and
Discrimination legislation.
 Attend meetings with staff and management as required.
 Advise management of any period of absence caused through illness, emergency or any
other reason as soon as practicable.
 Comply with all policies and procedures in place in the pharmacy.
 Build relationships with customers and provide professional customer service, in response to
customers' needs, at all times.
Any other Duties as required by the employer