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Form of workAbout Wayside Chapel
Wayside Chapel has provided unconditional love, care and support to the most marginalised people on and around the streets of Sydney since 1964. Our mission is to create a community with no ‘us and them’, and address underlying issues of inequality, wellbeing, and loneliness. From our centres in Kings Cross and Bondi and through outreach teams, we offer a range of support services that place dignity, respect, and love at the heart of what we do.
About this Position
Major gifts play a significant role in Wayside Chapel’s sustainability and impact. In a bid to enhance this critical portfolio, we're excited to introduce a new role – a second Philanthropy Manager. In this role you will be responsible for cultivating, soliciting and stewarding an assigned portfolio of major donors and major donor prospects; taking supporters on a journey of discovery and engagement with Wayside’s mission of creating community of no “us and them”. Join us in making a difference while advancing your career in a purpose-driven environment.
Key Responsibilities
Relationship Management
- Working with the Major Gifts team, develop and implement overall strategy for the major donor portfolio to reach annual financial targets and KPIs
- In conjunction with your Philanthropy counterpart, develop, manage and execute a donor pipeline and rolling stewardship plan, including the delivery of events, communications and other interactions
- Develop and manage personal relationships with major donors to foster ongoing support of Wayside Chapel
- Develop individual research profiles and engagement plans for major donors and ask supporters for gifts through face-to-face, telephone and written channels at the appropriate time
- Prospect outside of the donor database for high-net worth philanthropists (including PAFs and Trusts) that align with Wayside Chapel’s mission
- Receipting and thanking of donors in a timely manner
- Utilise data-driven insights, engagement planning and supporter surveys to determine priorities and to ensure approaches are stakeholder centric
- Collaborate across the Fundraising Team on the bi-annual appeals program (Winter and Christmas) and fundraising campaigns to personalise communication and collateral to major donors, and to secure matching funds for each campaign as needed
- Work closely with others across Fundraising to assist in the cultivation and referral of potential major donors including cultivation events, personalised communications, etc.
- Work with Programs staff and other teams on cross-department projects such as funding proposals, impact reports and engagement events.
- Effectively collaborate with others to promote knowledge sharing, learning and development.
Reporting and Administration
- Track the movement of each individual donors through the giving cycle. Creating comprehensive records for each donor, including meeting notes, email correspondence, communication preferences and engagement plans.
- Provide the Board of Directors and Executive Management Team with relevant information about donors and partners with whom they maintain relationships, keeping them up to date on donor activities.
Other
- Manage relationships and contracts with relevant external stakeholders such as consultants and partner agencies
- Develop, monitor and report on fundraising budgets. Recognise barriers to reaching financial targets and find effective solutions
- Adhere to the Policies and Procedures of Wayside Chapel and ensure adherence by staff and volunteers
- Attend staff meetings and training as required.
- Any other duties as directed by the Senior Manager, Head or equivalent role
- Undertake training as required and directed
- Practice and promote appropriate self-care at an individual, team, and organisation-wide level.
Volunteer Management and Leadership
- Work collaboratively to create volunteer opportunities and grow the Wayside Volunteer Program
Work Health and Safety
- Accountable for complying with legislation and all Wayside WHS policies/procedures and instructions, reporting any hazards or safety issues to your manager, and performing all tasks in a manner that guards against risk to self and others within the workplace.
- Undertake risk assessment and safety plans in collaboration with People and Culture
About you
Essential:
- 4+ years’ career experience in a relevant relationship management role; fundraising, business development, sales, customer service. Ideally across major gift fundraising
- Experience delivering financial results within a charity or business development role
- Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes
- Highly developed verbal and written communication skills
- Ability to have fun, celebrate wins and embrace errors
- Passion to make a positive impact on the community and a willingness to work within the Wayside Chapel ethos, support its values and advance its mission
Desirable:
- A relevant degree, such as business, marketing or communications
- Experience in fundraising and demonstrated results soliciting high value gifts
- Knowledge of current trends and best practice within philanthropy, donor segmentation and major fundraising
- Experience with a CRM database such as Salesforce
- Familiarity with and understanding of the Wayside Chapel ethos and values.
What’s in it for you?
- Five week’s Annual Leave
- $15,900 of your annual salary tax free through generous NFP salary packaging
- Paid Cultural and Ceremonial Leave
- Comprehensive Employee Assistance Program access
To apply, please follow the link. Include your CV and a cover letter detailing your motivations and relevant experience. For more information, please reach out to Lyndon Yeung ************@thewaysidechapel.com
The successful applicant will require two COVID-19 vaccinations and a booster. An offer will be subject to a police clearance and Working with Children check clearance.
