Address- Maternity Leave cover - 15 months maximum term contract
- Located in the heart of Fremantle.
- Excellent workplace culture with competitive employee benefits
About the role
The Port Access and Service Centre Supervisor is primarily responsible for supervising the issuing and processing of Port Access applications, including Maritime Security Identification Cards, management of security systems and input into current security projects.
Responsible for a team of 4, the successful candidate will manage the Service Centre’s day to day business functions including outcome delivery, resourcing, budgeting, procurement and provision of high-quality customer service.
The scope of this role is limited to administrative duties as opposed to an operational security role.
Fremantle Ports is currently undergoing a project to transition the MSIC Issuance to Auscheck due for completion in March 2025. This role will be heavily involved in this project.
Reporting directly to the Chief Security Officer, this role will work closely with the Security and Operations Teams.
About you
As the successful candidate, you will possess strong experience managing security databases, programs and systems, as well performing security audits and regular inspections including proactive monitoring of security systems to support system management and investigation of abnormalities and potential security breaches.
Extensive experience leading a diverse team, provision of training and identifying opportunities for continuous improvement is highly regarded to be successful in this role.
Technical, Professional and Specialist Skills:
- Well-developed interpersonal and customer service skills with the ability to manage customer complaints.
- Effective office administration skills.
- Good computer skills (e.g. Microsoft suite and photo applications)
- Ability to work with minimum supervision.
- Demonstrated ability to research and analyse data and information.
- Demonstrated organisational and planning skills and demonstrated ability to prioritise work.
- Ability to interpret and apply legislation.
- Demonstrated supervisory and team building skills.
- Effective conflict resolution skills.
- Preparedness to work flexible hours to ensure the success of the Port Access & Service Centre.
Desirable
- Knowledge of Security Identification Card Service Centre operations.
- Knowledge of Building Security Access systems.
About us
Fremantle Ports is a government trading enterprise with proven commercial success and a highly regarded reputation with its partners, the community, and other stakeholders. The Port of Fremantle is a vital transport hub, supporting Western Australia's economic growth by facilitating more than $40 billion of trade in 2022/23. Fremantle Ports acts as both a landlord, and the operator of its own import and export facilities in Kwinana.
At Fremantle Ports, we are proud to have a clear set of four values that set expectations about how we will behave: collaboration, accountability, respect and excellence. These are brought together and further supported under the acronym of CARE.
Location: Fremantle, WA
Job specific information: Please refer to the Job Description. Further job specific information can be obtained by contacting the Recruitment team at ***************@fremantleports.com.au. Applications sent direct to this email address will not be accepted.
Closing date: Tuesday 28th May 2024 - 17:00pm AWST.
Applications from recruitment agencies will not be accepted on this occasion.
FREMANTLE PORTS IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY AND DIVERSITY AND ENCOURAGES PEOPLE OF ALL AGES, ABILITIES AND BACKGROUNDS TO APPLY.
