Porter Valets - The Star Gold Coast

As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.
What are we looking for?

• A warm and welcoming approach to delivering exceptional customer service
• Excellent communication skills and meticulous grooming
• A sound knowledge of the local area and Gold Coast events
• Energy, enthusiasm, and a can-do attitude
• Open Australian drivers license
• Flexibility to work across a 24/7 roster

What can we offer you?

• 30% staff discounts across our award-winning venues on all 3 of our properties
• FREE buffet meal with a new menu every day at our Employee Dining Room
• Uniform prepared and ready for you daily on property
• An organisation that values diversity, teamwork and bringing your best self
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
Advertised: 18 Dec 2023 E. Australia Standard Time
Applications close: 18 Jan 2024 E. Australia Standard Time