Post Release Case Manager

Committed to enhancing reintegration outcomes for men post-release from incarceration.

Proficient in delivering outstanding case management and coordination skills, coupled with the capacity to foster positive stakeholder relationships.

Full-Time salary approximately $100,000 plus superannuation.

About The GEO Group Australia

We are the country's leading provider of outsourced correctional services, operating in NSW and VIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. Our company is defined by us always acting with Integrity, showing everyone Respect without fail, being Accountable at all times, always being Agile and continuously looking for opportunities to be Innovative. For more information about our organisation visit our website www.geogroup.com.au

To view our videos, including the type of individuals we seek to join our business, click here.

About Ravenhall Correctional Centre

Ravenhall is Victoria’s largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, Correct Care Australia, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

To learn more about Ravenhall Correctional Centre, click here. 

About the Opportunity

The Case Manager will provide both pre-release and Post Release support to men who are serving a sentence of more than 3 months at Ravenhall Correctional Centre. While based at GEO’s Community Reintegration Centre, Case managers will maintain an onsite presence at Ravenhall Correctional Centre. During the pre-release support period, Case managers will work proactively with clients undertaking a case management and coordination function to collaboratively develop an Individual Reintegration and Support Plan to identify Post Release needs and supports.

Post release, the Case Manager will provide up to 6 months of assertive and intensive outreach support, maintaining regular contact with clients encouraging their continued engagement in the program and monitoring their ongoing mental and physical health and wellbeing. The Case Manager will actively support referrals to other services to address clients identified support needs.

The position is also responsible for developing and maintaining a network of statewide community service providers and referral sources to assist and support clients to successfully reintegrate.

This position reports to the XIT-180 Program Team Leader and works closely and collaboratively with other GEO Rehabilitation and Reintegration Services Staff and Alliance Partners, to provide an integrated response to meeting client’s reintegration needs.

As the Post-Release Case Manager you will:

• Pre-release, collaboratively develop client’s Individual reintegration plan identifying Post Release needs and support that will promote successful rehabilitation and reintegration outcomes.
• Coordinate and support clients to implement their Individual Reintegration Plans post-release including assistance with housing, education/employment, drug and alcohol and mental health treatment needs, and family and community connectedness.
• Complete ongoing support plans and referrals within accepted timeframes.
• Support the XIT-180 Team Leader to review and monitor the program waitlist and allocations.
• Provide day of release transport when required.
• Provide transport to clients to relevant appointments as per Post Release needs.
• Engage collaboratively with GEO Rehabilitation and Reintegration Services and Alliance Partner staff to maximise engagement of clients in relevant programs and services.
• Develop and maintain positive relationships with stakeholders, including community providers in order to maximise reintegration outcomes for clients.
• Provide crisis support and referrals where required.
• Support management in contributing to the strategic direction and evolution of the program through demand and opportunity identification and response.
• Build clients resilience to transition to the community, providing the aftercare team with an exit plan at the end of the Post Release support period.
• Create and maintain detailed, accurate and appropriate high-level case notes on GEO’s information management data base
• Work location will be at Geo Group's Bridge Centre, located at 1/548, Bridge Road, Richmond, VIC 3121.

Your Skills & Experience

To be successful in the role of Post Release Case Manager you will have:

• Tertiary qualification in Social Work, Psychology, Welfare, Human Services or other relevant fields.
• Demonstrated knowledge of research and evidence related to positive resettlement and reintegration outcomes for people released from prison.
• Previous experience in and knowledge and understanding of, the issues faced by individuals who have been institutionalised including issues of adjustment, behaviour, transition and reintegration.
• Demonstrated ability to work with clients with complex needs such as Acquired Brain Injury, Homelessness, Mental Health and Substance Use Issues.
• Previous experience working in case management specifically in an outreach capacity
• Ability to coordinate access to programs and services relevant to the reintegration needs of men who have been released from prison.
• Ability to develop and maintain collaboratively stakeholder relationships and networks to facilitate positive outcomes for clients.
• Well-developed interpersonal and communication skills and attitudinal characteristics conducive to building positive, non-judgemental professional relationships with people with a history of incarceration.
• Demonstrated ability to quickly learn and navigate various information management systems.

About the Benefits

Offering a competitive salary of approximately $100k, plus superannuation, joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community.

Benefits of working for GEO, include but are not limited to:

• Role diversity and internal career progression opportunities
• Ongoing professional development opportunities (including further education sponsorship)
• Flexible working arrangements
• Competitive salary and rewards scheme
• Free parking
• Employee Assistance Program
• Staff gym
• Subsidised meals

To be considered for this role, applicants must submit a cover letter and a current resume.

For any enquiries, or to discuss these positions in more detail please contact Recruitment at ravenhallcareers@geogroup.com.au 

This is a rare opportunity to join an organisation that is growing and dedicated to improving our communities. Don't wait - Apply Now!

 Aboriginal and Torres Strait Islander applicants are highly encouraged to apply

Applications close at 11:59pm, Sunday 28 April 2024. 

We are always looking for people to join our company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE