Address
Form of workAbout Us:
Since 2019, our mental health and wellness programs have changed the lives of more than 9,000 Australians otherwise struggling with conditions like PTSD, depression, anxiety, sleep, anger issues, addiction and relationship troubles.
All our programs include either telehealth or onsite access to our experienced and caring registered mental health professionals, as well as daily access to mindfulness practices like yoga, meditation, breathing exercises and more. With more than 100 years of combined experience and a team of more than 50 practitioners, we’re also one of the largest providers in the country.
In 2022, we partnered with the leading mental wellness brand and #1 app for sleep, meditation and relaxation, Calm. Designed to help users manage stress, sleep better and live a happier, healthier life, clients from all our programs, and all our practitioners, now have access to hundreds of hours of original audio content available in seven languages through the premium Calm subscription — an Australian industry first!
About the role:
We are seeking a highly motivated Practice Manager - Psychology. In this role, you will be responsible for managing our team of Practitioners.
Responsibilities:
Practitioner Management
- Provide practitioner ongoing training and support.
- Manage practitioner leave cover.
- Collate and analyse practitioner performance data.
- Oversee the DOC practitioner workflow.
- Liaise with client management team to ensure practitioner calendar requirements are fulfilled.
- Develop and refine processes inline with industry standards to improve efficiency and compliance.
- Ensure the safe and proper management of high-risk clients.
Leadership
- Guide and support practitioners.
- Oversee and manage support staff including leave.
- Ensure smooth and collaborative relationship between the Practitioner Management team and the Client Management team.
Requirements for the role:
- Excellent communication skills both verbal and written.
- Full-time office role with an option for 2 days WFH where business requirements allow.
- Must be flexible to work outside of normal office hours as required and within reason.
- Must be able and willing to travel interstate and between the Sunshine Coast and Brisbane on short notice as required.
- Ability to work collaboratively with other departments.
Qualifications:
- 5 years’ experience working in allied health.
- Experience managing psychologists/mental health professionals is preferred.
- Experience with Halaxy and Cliniko preferred.
- Strong attention to detail.
- Sound commercial acumen and ability to compile and analyse performance reports.
- Strong interpersonal and communication skills, with the ability to interact with a range of diverse stakeholders.
- Demonstrated leadership abilities and the capability to motivate and lead team members.
Benefits:
- A state-of-the-art office environment in Algester, Brisbane
- Flexible working arrangements
- Opportunity for growth and advancement within the company
- Supportive team prioritising mental health, including free access to premium Calm app subscription
- Free parking
How to Apply:
Please submit your resume and a cover letter explaining why you are the best candidate for this position.
Body and Mind is an equal opportunity employer, and we welcome applicants from all backgrounds. We believe that diversity and inclusivity are key to our success, and we are committed to creating a workplace that values and respects all individuals.
Body and Mind appreciates the time taken to make an application, however due to the high volume of applicants expected, we cannot respond to every application. If you have not had a response within three (3) weeks of your application, please consider that your application has been unsuccessful at this time.
Please note that Body and Mind does not utilise recruitment agents except by invitation.
